You take charge: Choose how they’ll receive the money
No one knows the recipient of your funds like you do, so why wouldn’t we let you choose how to send them money? With the Western Union® app, it’s easy to send money online and have funds deposited directly into a bank account. Or, if your loved one is on the go, simply send for cash pickup at one of our many Western Union agent locations worldwide.
Send for cash pickup
Send to agent locations worldwide for pickup in minutes1.
It’s that fast.
Sending money is simple – every time
Western Union gives you choices, so you can transfer money the way that works best for you. Prefer not to visit a retail location? Send money online or on our mobile app. You can also send money by calling 1-800-CALL-CASH® (1-800-225-5227) to send money within the U.S and to most international locations5. To send money online, register to create your Western Union profile. Then follow the steps below to complete your money transfer.
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Online
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In person
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By phone
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App
Send money directly to a qualifying bank account, using your credit2 or debit card, or pay by bank transfer.
1) Check if you have all the bank details of your receiver.
2) Log in or register, and click ‘send now’ to start your transfer.
3) Enter the destination and amount. Transaction times vary per destination, but you'll be able to see these as you make your selections.
4) Choose delivery 'bank account' and select a past receiver or enter your receiver's bank account details.
5) Pay by debit or credit card2, or with your bank account.
6) We will send you a confirmation email with a tracking number of your transaction (MTCN). Share this number with your receiver to track the funds.
Send for cash pick up, pay
with card
Need to send money urgently? This is a fast and convenient option, pay by debit card and your money is ready for cash pick up in minutes1.
1) Log in or register, and click ‘send now’ to start your transfer.
2) Enter the destination and amount, then choose cash pick up and payment by card.
3) Enter your receiver's name and address.
4) Pay with your credit2 or debit card (issued by a bank in the United States).
5) We will send you a confirmation email with a tracking number for your transaction (MTCN). Share this number with your receiver for fast cash pick up.
Send for cash pick up, pay
with bank transfer
Link your bank account to your Western Union® profile to save yourself time and make future transfers easier (US accounts only).
1) Log in or register, and click ‘send now’ to start your transfer.
2) Choose 'cash pick up' enter the destination and amount then chose to pay with a bank account.
3) Link your checking account to your Western Union profile (US accounts only).
4) Verify your bank account and complete your money transfer.
5) We will send you a confirmation email with a tracking number for your transaction (MTCN). Share this number with your receiver for fast cash pick up.
Send to a mobile wallet3
You can send money directly to your receiver’s phone if they have a mobile wallet3 from one of our partners, and are located in a country where this is available. Find out more here
1) Check available destination countries and mobile providers.
2) Log in or register, and click ‘send now’ to start your transfer.
3) Enter the destination and any amount up to $500, and choose delivery 'to a mobile wallet3'.
4) Enter your receiver's name and mobile number.
5) Pay with your checking account, credit card2 or debit card.
6) You and your receiver will get a confirmation alert via text4 notification when the money's delivered.
Need to transfer funds to a correctional facility? Choose Send Money to an Inmate.
Send to a bank account
We are formless! Go directly to the counter to transfer money to a bank account.
1) Check if you have all the bank details for your receiver and search for an agent location near you.
2) Go directly to the counter with your ID, My WU® number or phone number, and bring you receiver’s bank and account information.
3) Pay with cash or a US bank-issued debit card (at participating locations).
4) Save your receipt with the tracking number (MTCN). Share this number with your receiver to track the funds.
Send for cash pick up
We are formless! Go directly to the counter to transfer money to a bank account.
1) Search for an agent location near you.
2) Go directly to the counter with your ID, My WU® number or phone number, and bring your receiver’s information. Give the Agent the applicable funds (including transaction fee*), and pay with cash.
3) Save your receipt and share the tracking number (MTCN) with your receiver for fast cash pick up.
Send to a mobile wallet3
You can send money directly to your receiver’s phone if they have a mobile wallet3 from one of our partners, and are located in a country where this is available. Find out more here
We are now formless! Go directly to the counter to start your transaction.
1) Check available destination countries and mobile providers.
2) Check to confirm that you have the receiver's name, and mobile phone number.
3) Go directly to the counter with your ID, My WU number or phone number, and bring your receiver's information.
4) Pay with your checking account, credit2 card or debit card.
5) You and your receiver will get a confirmation alert via text4 notification when the money's delivered.
Need to transfer funds to a correctional facility? Choose Send Money to an Inmate.
Send over the phone within the US and to most international locations5 by calling
1-800-CALL-CASH® (1-800-225-5227).
1) For payment, you’ll need your U.S.-issued credit2 or debit card.
2) Your Western Union call center representative will walk you through the steps, take your card number, and give you a tracking number (MTCN).
3) Write the tracking number (MTCN) down. Share it with your receiver for pickup at one of our agent locations.
4) If you need to transfer funds to a correctional facility, let your representative know when you make the call.
Send to a bank account
Send money directly to a qualifying bank account, using your credit2 or debit card, or pay by bank transfer.
1) You’ll need the account and routing numbers for your receiver’s bank.
2) Open the Western Union® app. Log in with Touch ID. If you need the app, download it here:
3) Start a transfer and enter the destination and amount. Transaction times vary per destination, but you’ll be able to see these as you make your selections.
4) Choose delivery "to a bank account" and select a past receive or enter your receiver's bank account details.
5) Pay by debit or credit card2, or with your bank account.
6) Look for a confirmation email from Western Union with a tracking number (MTCN).
7) Share the tracking number (MTCN) with your receiver.
Send for cash pick up, pay
by card
Need to send money urgently? Pay by debit card or credit card. Your receiver’s money will be ready for cash pick up in minutes1.
1) Open the Western Union® app. Log in with Touch ID. If you need the app, download it here:
2) Start a transfer and enter the destination and amount. Choose 'cash pick up' and payment by 'card'.
3) Select a past receiver or enter your receiver's name and address.
4) Pay with your U.S.-issued credit2 or debit card (issued by a bank in the United States).
5) Look for a confirmation email from Western Union with a tracking number (MTCN).
6) Share the tracking number (MTCN) with your receiver.
Send for cash pick up, pay
with a bank account
To save time in the future when sending for cash pick up it’s easy to link your bank account to your Western Union profile.
1) Open the Western Union® app. Log in with Touch ID. If you need the app, download it here:
2) Start a transfer. Enter the destination and amount, then choose to pay with 'bank account'.
3) Select a past receiver or enter your receiver's name and address.
4) Link your checking account to your Western Union profile.
5) Verify your bank account and complete your money transfer.
6) Look for a confirmation email from Western Union with a tracking number (MTCN).
7) Share the tracking number (MTCN) with your receiver.
Send to mobile wallet3
When available, send money directly to your receiver’s mobile wallet3.
1) Check available destination countries and mobile providers.
2) Log in or register, and click ‘send now’ to start your transfer.
3) Enter the destination and any amount up to $500.
4) Choose delivery ‘To a mobile wallet3.
5) Enter your receiver's name and mobile number.
6) Pay with your bank account, credit2 card or debit card.
7) You and your receiver will get a confirmation alert via text4 notification when the money's delivered.
8) If you are sending money to a correctional facility, choose ‘Send money to an inmate’ from the app menu.
Want to find out more about how to send money within the U.S.? We make it easy to send cash to your loved ones who may need money quickly. Cash is available for pickup within minutes, in most cases.
Flexibility to change cash pickup
Situations may change. We get it. So, we’re making it easier to switch from a cash pickup to sending money directly into your receiver’s bank account. Select the method used to initiate the transfer from below. Then follow the necessary steps to update the delivery method. Online updates are only available for select countries at this time.2
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Agent Location
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WU.com
1. Call 1-800-325-6000
2. Speak to a Money Transfer Specialist.
3. Request to change from cash pickup to a bank account and complete the transfer by giving your receiver’s bank account details.1 It’s that simple!
1Please make sure that the receiver’s name accurately matches the details of the bank account owner. (Account details may vary by country.)
A few reasons to send money with Western Union
Western Union has been delivering money transfer solutions to individuals and businesses since 1871. Our reliable and easy-to-use services make it convenient for your loved ones to receive the money they need quickly.
Money in minutes1
Send money online by debit card for fast cash pick up at an agent location.
Worldwide Reach
Send money online to more than 500,000 agent locations in over 200 countries and territories.
Choice and Convenience
Transfer money online directly to a participating bank account, for cash pick up, or even to a mobile wallet3 in select countries.
Send money on the go with the Western Union® app
The Western Union® mobile app brings you all the benefits of our online services. Whether you’re out and about, need to send money regularly, or wish to help someone in need, it’s easier than ever to send money online through the Western Union® app. Useful features allow you to:
Check fees and exchange rates*.
Tap ‘Quick Resend’ to repeat your previous transaction.
Touch ID allows you to quickly login.
Scan your credit card2 and easily pay fast with your plastic.
Download now Learn more
Did you know? Select Western Union agent locations in the U.S. give you access to not only send money, but to also purchase money orders, pay bills and purchase minutes for prepaid smartphones. Learn more about our agent locations and visit us today.
Do you have a loved one serving time at a US correctional facility? A Western Union® transfer makes it easy to fund your loved one’s commissary account. Send money to an inmate now.
*Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both
transfer fees and exchange rates. Fees, foreign exchange rates and taxes may vary by brand, channel, and location
based on a number of factors. Fees and rates subject to change without notice.
1 Date available will be displayed on receipt for international transfers over $15. Service and funds
availability depends on certain factors including the Service selected, the selection of delayed delivery options,
special terms applicable to each Service, amount sent, destination country, currency availability, regulatory
issues, consumer protection issues, identification requirements, delivery restrictions, agent location hours, and
differences in time zones (collectively, “Restrictions”).
2 Card issuer cash advance fee and associated interest charges may apply. Use a debit card to avoid these
fees and charges.
3 Funds will be paid to receiver’s mWallet account provider for credit to account tied to receiver’s
mobile number. Additional third-party charges may apply, including SMS and account over-limit and cash-out fees.
Funds availability subject to terms and conditions of service.
4 Message and data rates may apply.
5
Excludes Aruba, Brazil, China, Cuba, Ethiopia, Haiti, Lesotho, Liberia, Libya, Namibia, South Africa, Swaziland, and
Venezuela.