The sender visits www.westernunion.com or any Agent location.
When asked in the selection form or by the front line “How does your receiver want to receive the money”, the sender chooses the “receiver’s mobile wallet*” option.
The sender provides the receiver’s name and phone number.
The receiver is notified by SMS2 when his/her mobile wallet* is credited.
The sender is also informed by SMS2 about the money delivery to receiver's mobile wallet*.
Do your family members or friends have mobile wallets*? If so, you can send traditional Western Union® Money Transfers to them by choosing "receiver's mobile wallet”.
No need for your receiver to leave the comfort of their home.
No need to wait for Agent location operating hours.
Receiver's mobile wallet* is credited
Sender is informed by SMS2 about the money transfer delivery.
Getting started is easy
Create a profile online or using your mobile phone.
Choose your sending method.
Enter your receiver and payment information.
You'll get a confirmation by email with the tracking number (MTCN).
1 Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees and foreign exchange rates may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice.
2 Standard message and data rates may apply.
*Funds will be paid to receiver’s mWallet account provider for credit to account tied to receiver’s mobile number. Additional third-party charges may apply for use of funds e.g. cash-out. Funds availability subject to mWallet provider’s Terms and Conditions.
**Date available will be displayed on receipt for international transfers over $15. Service and funds availability depends on certain factors including the Service selected, the selection of delayed delivery options, special terms applicable to each Service, amount sent, destination country, currency availability, regulatory issues, consumer protection issues, identification requirements, delivery restrictions, agent location hours, and differences in time zones (collectively, “Restrictions”).