It takes a few easy steps to send money to the Dominican Republic online:

1. Visit westernunion.com and click on the ‘Send money’ button.
2. When asked where you want to send money, select the Dominican Republic as the ‘Send to’ country.
3. Choose how you want to pay, and the receiving method.
4. Enter your receiver’s details.
5. Review all the information to make sure they’re correct.
6. Complete your money transfer to the Dominican Republic.

You’ll need to enter your receiver’s personal information, as it appears on their government-issued ID, when sending money for cash pickup in the Dominican Republic. Anyone who transfers money with us also needs to be 18 or older.

It’s straightforward to send money to the Dominican Republic near where you live:

1. Use our online tool to find an agent location that’s close by.
2. Take a valid government-issued ID to the counter or a phone number. Don’t forget to bring the bank and account details for the person in the Dominican Republic who you want to send money to.
3. Confirm all the details and pay for your money transfer to the Dominican Republic using a US bank-issued card or physical cash.
4. Take your receipt from the staff member and check it for a Money Transfer Control Number (MTCN). You can follow your money on our website with this number.

Your family and friends may be able to pick up their money from a Dominican Republic agent location when sending for cash pickup in minutes¹, thanks to real-time sending. Delivery times can be affected by the method you choose to send money and agent location hours.

It’s a national service provided by our payer partner, Vimenca, to deliver the payment of money transfers directly to the receiver’s location in Dominican Republic.

This is a receiver only action, meaning that only the receivers in Dominican Republic can request this service.

Your receiver can get their money transfer in these two currencies:

1. Dominican Pesos (DOP)
2. Dollars (USD)

Every time you send money, you will have to provide information about your receiver in the Dominican Republican so they can receive their money transfer:

1. Full name
2. Complete address
3. Active Dominican cellphone number with WhatsApp

The receiver can request this service at Vimenca’s direct line (809) 532-7382, via WhatsApp, via Telegram, or via the Client Service Center until 10pm local time.

The receiver will need to provide the following information:

• ID/Passport
• MTCN
• Phone
• Money transfer origin country
• Expected value
• Address to receive the money transfer
• “Plantilla de cumplimiento”

For more information on how to request visit: https://vimencawu.com.do/sobre-nosotros/1

The delivery time depends on the cut-off time in the Dominican Republic and the destination. Here’s how it works:

Same day delivery

Santo Domingo / Distrito Nacional

• Monday to Saturday if the money is sent before 3:30 pm DR time.

• Sunday if the money is sent before 10:00 am DR time.

Other cities

• Monday to Saturday if the money is sent before 2:00 pm DR time.

• Sunday if the money is sent before 9:00 am DR time.

Next day delivery

All transactions received after cut-off time.

This service is free of charge for the receiver.

We will refund the money in the following cases:

1. When the new client is not reachable to validate their information.

2. When the receiver does not provide a valid identification upon delivery.

3. When the delivery is not possible.

If you wish to get more information, you can contact Vimenca’s customer service in the Dominican Republic

• Customer Service: 809-532-7382

• www.vimencawu.com.do/oficinas

Every time you send money directly to bank accounts you will need to provide the following information about your receiver in the Dominican Republic:

1. Full name

2. Bank name, account number and currency of the bank account

3. Receiver’s Identification number – 11 digits

4. Telephone

5. Address

Your money will arrive in the Dominican Republic following this time schedule at local time:

Banco Vimenca

Money will be available within the same day for Banco Vimenca’s clients – this takes between 15 minutes to 24 hours.

Other banks

Monday to Friday from 7:00 am until 11:00 pm.

For any other bank, the money will be available in 48 working hours if it’s received within the working hours – this takes between 15 minutes to 24 hours.

After cut-off time

Money will be available on the next working day.

There are some limitations that apply when sending money directly to bank accounts in the Dominican Republic.

1. $14,999.99 USD (or the equivalent in Dominican pesos) limit in a 30-day period.

2. The sender has a limit of four (4) transactions in 24-hour period.

3. The receiver has a limit of five (5) transactions in 24-hour period and a limit of ten (10) transactions in 15-day period.