Send Money Online Service Notes

Restrictions

Availability of Service depends on selected Service conditions including amount sent, destination country, currency availability, regulatory issues, identification requirements and location hours. Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination, country, currency availability, regulatory issues, identification requirements, Agent location hours, differences in time zones, or selection of delayed options. For To a Bank transfers, bank participation and bank hours of operation, including local and bank holidays, and bank rules concerning availability of funds (collectively, "Restrictions"). To a Bank transfers will generally be credited to qualifying bank accounts at destination banks within 5 banking days after the money is sent, subject to Restrictions. Transactions: (i) that exceed certain amounts; (ii) to certain destinations; (iii) that implicate certain regulatory issues; or (iv) sent through delayed options may take longer, be subject to dollar limits or be subject to additional Restrictions. You must use a credit or debit card issued by a U.S. bank. A card issuer cash advance fee may apply. See applicable form or online Terms & Conditions for details.

Service Availability

  • In Minutes is available for payout in over 200 territories and countries worldwide
  • To a Mobile Phone is available for money transfers from the U.S. to Globe GCASH and Smart Money subscribers in the Philippines.
  • Next Day is only available for transfers sent within the continental U.S. except to Arizona, P.O. Boxes, correctional facilities and U.S. military bases. Maximum send limit $500/day/card account.

    Money is delivered to receiver's home or work via FedEx and arrives on a Western Union® MoneyWiseTM Visa Prepaid Card* the next business day. Subject to FedEx Express delivery schedule.

    Transfers sent Mon-Thurs by 9:30 p.m. CT to qualifying major metropolitan areas in the continential US will be delivered the next day. Transfers sent on Fridays by 9:30 p.m. CT to major metropolitan areas in the continential US will be delivered on Mondays. Transfers sent on Sat or Sun by 9:30 p.m. CT to qualifying major metropolitan areas in the continential US will be delivered on Tuesdays. All deliveries are subject to FedEx Express Terms and Conditions and Service Guide; other transfers will be delayed. Send Form for details and Restrictions.

    * The Western Union® MoneyWiseTM Visa Prepaid Card is issued by MetaBankTM pursuant to a license from Visa U.S.A. Inc. Metabank, Member FDIC.

See chart below for Three Day - To a Bank payout availability

Payout Regions Direct to Bank Payout Availability
United States Nationwide
Mexico Nationwide
Latin America Brazil - Nationwide
Canada Not available
Asia Pacific Not available
Africa Not available
Caribbean Not available
Europe Not available
Middle East Not available
South Asia and Pakistan Not available