Frequently Asked Questions

Send Money
How do I add money to my Wallet? How do I send money from my Vigo Money Wallet? Do I earn any interest with my Wallet? View all questions →
Registration and profile settings
How do I sign up for the Wallet? How do I log in? How do I update my email address in my profile? View all questions →
Help with transfers
Who can check the status of a money transfer? How do I report an issue on the website or the App? View all questions →
Identity verification
Why do I need to verify my identity when sending money online?  View all questions →