Frequently Asked Questions

On the main dashboard, select Add Money. Then choose the source of funds (debit card, credit card*, bank account or redirect a money transfer that has been sent to you) and follow the instructions.

Please note availability times differ based on funding option.

*If you are using a credit card, a card-issuer cash advance fee and associated interest charges may Apply.

Once you have added funds to your Wallet, you can send money to a bank account, for cash pickup, to another Vigo Money Wallet, or any other payout method available in the selected receiver’s country. Just select the Send arrow at the bottom of the screen, Quick Send or tap a contact and follow the instructions to complete your transaction.

No, you do not earn interest on your Wallet funds.