The Home Delivery service is a way for you to receive cash without leaving home. As the government implements COVID-19 restrictions to ensure the safety of all residents, Efecty will work together with Giros y Finanzas to deliver money directly to receivers houses. The Efecty Home Delivery service will be available from Monday to Friday, from 8 am to 6 pm, and Saturdays from 9 am to 2 pm. This service is available for Giros y Finanza´s customers only, and it covers the following cities and locations:
Please contact Giros y Finanzas for more details information on the locations the Home Delivery service us available.
Here is how Home Delivery works:
Note that, before handing over the money, the representative will verify your receiver’s original government-issued ID. After a successful verification, they will need to sign the transfer receipt before getting the money.
No. Your sender only needs to transfer the money to you and provide you with the transfer details.
Western Union will not charge for any Home Delivery service fee. Giros y Finanzas will charge a service fee for Home Delivery. They will explain the fee for this type of service to the receiver if applicable.
While the time may vary, most transfers should arrive between 24 and 48 hours at your home.
You can always reach Giros y Finanzas Customer Care Center in Colombia by calling one of the following numbers:
Nacional: 018000 111 999
Cali: +57 (2) 518 48 00
Bogotá: +57 (1) 635 35 60
Medellín: +57 (4) 511 51 51
Barranquilla: +57 (5) 368 79 96
Pereira: +57 (6) 335 16 11