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Receive Money


All Countries require:

  • A government-issued photo ID
  • The Money Transfer Control Number (MTCN)

Check the specific requirements for your country by selecting it from the country drop down list.


You can pick up money at any participating Agent location in the city selected by the Sender. Be sure to check the status of your money transfer using the MTCN number to be sure it is ready to pick up.



1. Visit an Agent Location

 Use our online Agent locator to find a location near you.

2. Complete the "Receive Money" form at the Agent Location

  • First and last name of the sender.

  • City and country the money was sent from.

  • Amount.

  • Test question and answer (if applicable).

  • Money Transfer Control Number (MTCN).

3. Present ID and Form to the Agent Clerk

  • Your completed form.

  • Your government-issued ID (where applicable).

4. Receive the Money

  • The Agent clerk will check your ID.

  • Sign the receipt.

  • Collect your money.

Read important service availability and restrictions for this country.