Frequently Asked Questions
Refer a friend
What is the Refer a Friend program and how does it work?
Refer a Friend is a referral program to earn rewards for every friend you invite to send money with Western Union, and when they complete a full transaction on the web or the app. To participate in it, you must:
- Share the referral link with your friend (“Referee”) through social media or email.
- Referee should create a profile on westernunion.com (U.S. site) and accept the Terms and Conditions.
- Referee must complete an online International or Domestic money transfer on westernunion.com with a minimum send amount of USD 100 sent from the U.S.
How will I be eligible for the Refer a Friend program?
To be eligible for the Refer a Friend program, you must:
- Share your referral through westernunion.com to your friends and make sure they complete all the steps to qualify for the reward.
- Make sure your friend does not already have a profile on wu.com
How many friends can I send the referral link to?
You can send the referral link as much friends as you want – who are 18 years of age of older, but you will only receive a reward for the first 25 friends that complete all the requirements to qualify for a reward.
How will I receive my Amazon.com e-gift code?
You will receive the Amazon.com e-gift code via email.
When will I receive my Amazon.com e-gift code?
You will receive the Amazon.com e-gift code within 3 days after all the requirements are completed.
Does my Amazon.com e-gift code expire?
No, your Amazon.com e-gift code does not expire.
How can I redeem my Amazon.com e-gift code?
You can use your Amazon.com e-gift code to purchase your favourite products at Amazon.com. Restrictions apply, see amazon.com/gc-legal
How can I share the referral link with my friends?
Western Union will provide you with a referral link which you can share with your friends via email or social media.
Can I redeem my rewards for cash?
No, you cannot redeem your rewards for cash or transfer it to someone else. It also cannot be bartered or sold.
What can I do if I haven’t received my reward?
The first you should do is to make sure that:
- Your friend has used your referral link
- All the requirements are completed
- It’s been at least 3 days since all the requirements have been completed.
- Check your email account to confirm you haven’t received the e-gift code. Make sure that you check the junk/spam folder
If you verified all the above and still haven’t received your reward, please contact us at 1-800-325-6000.
Can’t find what you are looking for?
If you need to get in touch with Western Union, don’t hesitate to contact our Customer Care