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Frequently Asked Questions

FAQ / Refer a friend

Refer a friend

What is the Refer a Friend program and how does it work?

Refer a Friend is a referral program to earn rewards for every friend you invite to send money with Western Union, and when they complete a full transaction on the web or the app. To participate in it, you must:

  • Share the referral link with your friend (“Referee”) through social media or email.
  • Referee should create a profile on westernunion.com (U.S. site) and accept the Terms and Conditions.
  • Referee must complete an online International or Domestic money transfer on westernunion.com with a minimum send amount of USD 100 sent from the U.S.
How will I be eligible for the Refer a Friend program?

To be eligible for the Refer a Friend program, you must:

  • Share your referral through westernunion.com to your friends and make sure they complete all the steps to qualify for the reward.
  • Make sure your friend does not already have a profile on wu.com
How many friends can I send the referral link to?

You can send the referral link as much friends as you want – who are 18 years of age of older, but you will only receive a reward for the first 25 friends that complete all the requirements to qualify for a reward.

How will I receive my Amazon.com e-gift code?

You will receive the Amazon.com e-gift code via email.

When will I receive my Amazon.com e-gift code?

You will receive the Amazon.com e-gift code within 3 days after all the requirements are completed.

Does my Amazon.com e-gift code expire?

No, your Amazon.com e-gift code does not expire.

How can I redeem my Amazon.com e-gift code?

You can use your Amazon.com e-gift code to purchase your favourite products at Amazon.com. Restrictions apply, see amazon.com/gc-legal

How can I share the referral link with my friends?

Western Union will provide you with a referral link which you can share with your friends via email or social media.

Can I redeem my rewards for cash?

No, you cannot redeem your rewards for cash or transfer it to someone else.  It also cannot be bartered or sold.

What can I do if I haven’t received my reward?

The first you should do is to make sure that:

  • Your friend has used your referral link
  • All the requirements are completed
  • It’s been at least 3 days since all the requirements have been completed.
  • Check your email account to confirm you haven’t received the e-gift code. Make sure that you check the junk/spam folder

If you verified all the above and still haven’t received your reward, please contact us at 1-800-325-6000.

Can’t find what you are looking for?

If you need to get in touch with Western Union, don’t hesitate to contact our Customer Care