Frequently Asked Questions

Refer a Friend is a referral program to earn rewards for every friend you invite to send money with Western Union, and when they complete a full transaction on the web or the app. To participate in it, you must:

• Share the referral link with your friend (“Referee”) through social media or email.
• Referee should create a profile on westernunion.com (U.S. site) and accept the Terms and Conditions.
• Referee must complete an online International or Domestic money transfer on westernunion.com with a minimum send amount of USD 100 sent from the U.S.

To be eligible for the Refer a Friend program, you must:

• Share your referral through westernunion.com to your friends and make sure they complete all the steps to qualify for the reward.
• Make sure your friend does not already have a profile on wu.com

You can send the referral link as much friends as you want – who are 18 years of age of older, but you will only receive a reward for the first 25 friends that complete all the requirements to qualify for a reward.

You will receive the Amazon.com e-gift code via email.

You will receive the Amazon.com e-gift code within 3 days after all the requirements are completed.

No, your Amazon.com e-gift code does not expire.

You can use your Amazon.com e-gift code to purchase your favourite products at Amazon.com. Restrictions apply, see amazon.com/gc-legal

Western Union will provide you with a referral link which you can share with your friends via email or social media.

No, you cannot redeem your rewards for cash or transfer it to someone else.  It also cannot be bartered or sold.

The first you should do is to make sure that:

• Your friend has used your referral link
• All the requirements are completed
• It’s been at least 3 days since all the requirements have been completed.
• Check your email account to confirm you haven’t received the e-gift code. Make sure that you check the junk/spam folder

If you verified all the above and still haven’t received your reward, please contact us at 1-800-325-6000.