You can keep redeeming the My WU points you have for available rewards and enjoy the benefits.
Pretty soon, you’ll hear all about our new and more rewarding loyalty program.
Remember, until it’s here, points earning is on hold.
Stay tuned!
Stay tuned for updates on the new and more rewarding program.
Free and easy sign-in
Join My WU Rewards Membership at any agent location or register online with a free sign up. If you use WU.com or our app to send money, you can opt My WU program from your profile settings.
Redeem your points
Earning points on money transfers is currently on pause. If you have enough points in your account, you can redeem them before the expiration date, as per our Terms and Conditions.
My WUSM Shop is closed
WU Shop, cashback and VIP membership has been closed as of March 28, 2024. But our updated loyalty program designed for easier use, a better experience, and faster rewards, is coming soon, so stay tuned.
Save up to $3 of transfer fee.
Save up to $6 of transfer fee.
Save up to $12 of transfer fee.
Donate to help in-need scholars complete their degrees.
Donate to help support small businesses and entrepreneurs.
Enroll online through the Western Union website, or at any participating agent location. If you already use Western Union or our app to send money, you can simply opt-in from the Rewards section. Register now!
Even if earning points on money transfers is currently on pause, you can use your existing points before the expiration date mentioned in our Terms and Conditions.
We know you work hard for your money. We’re always by your side improving our services to help simplify and power your finances. We heard from you that our current rewards program needs to change. Although we’ve put a pause on earning new points, you can still enroll and redeem existing points.
WU Shop, cashback and VIP membership has been closed as of March 28, 2024. But our updated loyalty program designed for easier use, a better experience, and faster rewards, is coming soon, so stay tuned.
There are three ways to enroll in the My WU loyalty program:
Yes, if you have enough points, you can continue to redeem them for rewards like before. The points redeemed as discounts will be automatically applied to a money transfer as usual. All the outstanding points in your account will remain valid and expire as per T&Cs.
Data privacy is our top priority. We are committed to protecting your personal information in accordance with Fair Information Practices and applicable data protection laws to provide the best service for you. For more on our data privacy, head to our Privacy Statement section.
Get in touch with our customer Service representative via chat, phone or visit a location.
Send money instantly or start a transfer and pay at an agent location.
Track your money transfer in real time.
Send again quickly to friends and family.
Rating as of August 21 2023.
1 Western Union also makes money from currency exchange. Fees and rates subject to change without notice.
2 Fee reductions apply only to the Western Union® transfer fee for a single Western Union Money Transfer or Quick Collect transaction. Excludes all other services. Points used are only refundable within 90 days of transaction and if amount of transfer fee is less than redeemed discount, no cash, credit or refund will be provided. Western Union reserves the right to offer other promotional discounts that cannot be combined with My WUSM fee reductions.
