Welcome to the
My WU^SM program

Got points? Get rewards!

You can keep redeeming the My WU points you have for available rewards and enjoy the benefits.

Pretty soon, you’ll hear all about our new and more rewarding loyalty program.
Remember, until it’s here, points earning is on hold.

Stay tuned!

Stay tuned for updates on the new and more rewarding program.

My WU^SM rewards program: What’s changing

Free and easy sign-in
Join My WU Rewards Membership at any agent location or register online with a free sign up. If you use WU.com or our app to send money, you can opt My WU program from your profile settings.
Redeem your points
Earning points on money transfers is currently on pause. If you have enough points in your account, you can redeem them before the expiration date, as per our Terms and Conditions.
Earn Cash Back
WU^SM Shop lets you earn Cash Back and loyalty deals for shopping from top brands like Hotels.com, Expedia, The Home Depot, Bench, Best Buy, and many more.
To know more, read About WU^SM Shop

Explore rewards

Points

Cash Back

Save up to $3 of transfer fee.
Log in to check your balance and take advantage of these exclusive member rewards!
Redeem reward
Get a $3 service fee discount² when redeeming 100 My WU points!
Log in
* Once redeemed, a discount cannot be split on several transactions.
Save up to $6 of transfer fee.
Log in to check your balance and take advantage of these exclusive member rewards!
Redeem reward
Get a $6 service fee discount² when redeeming 200 My WU points!
Log in
* Once redeemed, a discount cannot be split on several transactions.
Save up to $12 of transfer fee.
Log in to check your balance and take advantage of these exclusive member rewards!
Redeem reward
Get a $12 service fee discount² when redeeming 300 My WU points!
Log in
* Once redeemed, a discount cannot be split on several transactions.
Donate to help in-need scholars complete their degrees.
Log in to check your balance and take advantage of these exclusive member rewards!
Redeem reward
The Western Union Foundation believes that education is the surest pathway to economic opportunity, and provides scholarships to high-potential, in-need students. Your donation will help scholars afford to graduate from college.
Log in
* For every 80 points redeemed by My WU members in Canada by December 31, 2023, Western Union will donate 2 US dollars, up to a total of 75,000 US dollars. Contributions to the foundation are tax deductible for US income tax purposes. The WU Foundation will use this opportunity to support projects that support displaced and marginalized young people. The aim is to provide them with the training they need to be successful in today's global economy.
Donate to help support small businesses and entrepreneurs.
Log in to check your balance and take advantage of these exclusive member rewards!
Redeem reward
The Western Union Foundation supports entrepreneurs and small businesses with skill building and seed funding to launch, expand or grow. Your donation will help make a difference in local communities by supporting small businesses and entrepreneurs.
Log in
* For every 80 points redeemed by My WU members in Canada by December 31, 2023, Western Union will donate 2 US dollars, up to a total of 75,000 US dollars. Contributions to the foundation are tax deductible for US income tax purposes. The WU Foundation will use this opportunity to support projects that support displaced and marginalized young people. The aim is to provide them with the training they need to be successful in today's global economy.

Sign up and start sending money now

Join My WU Program – it’s fast and free

Enroll online through the Western Union website, or at any participating agent location. If you already use Western Union or our app to send money, you can simply opt-in from the Rewards section. Register now!

Shop with Cash Back

Visit the WU^SM Shop whenever you shop online. Make purchases through the WU Shop from your favorite online brands to earn Cash Back on each purchase. And redeem it to keep spending the way you choose.

Earning points on pause

Even if earning points on money transfers is currently on pause, you can use your existing points before the expiration date mentioned in our Terms and Conditions.

Check your balance anytime

Frequently asked questions

What is changing for My WU loyalty program?

We know you work hard for your money. We’re always by your side improving our services to help simplify and power your finances. We heard from you that our current rewards program needs to change. Although we’ve put a pause on earning new points, you can still enroll and redeem existing points.

You can also earn Cash Back rewards via online shopping through the WU Shop. For more avid shoppers, we offer a WU Shop VIP subscription. To learn more, read About WU Shop in detail or sign up for free today to hear what’s coming next.

How can I enroll in the My WU loyalty program?

There are three ways to enroll in the My WU loyalty program:

Create a Western Union profile on westernunion.com or our mobile app, and select the My WU checkbox. This will generate a My WU number that will be used on all digital transfers. You can create your profile without sending a money transfer. Register now to create your profile.
Already have a profile? Log in and select the My WU tab on the top right side of the page. Accept the program’s Terms and Conditions and you will be assigned a My WU number.
Register in person at our agent location. You can find your My WU number printed at the top of your receipt.

What are the benefits of being a Western Union loyalty member?

You will have early access to exclusive offers and discounts for different products and services.

Can I still use my points and when do they expire?

Yes, if you have enough points, you can continue to redeem them for rewards like before. The points redeemed as discounts will be automatically applied to a money transfer as usual. All the outstanding points in your account will remain valid and expire as per T&Cs.

Can I still earn Cash Back?

Yes, you will be able to earn Cash Back by shopping through our website as usual. Learn more in About WU Shop.

How is customer data protected by Western Union?

Data privacy is our top priority. We are committed to protecting your personal information in accordance with Fair Information Practices and applicable data protection laws to provide the best service for you. For more on our data privacy, head to our Privacy Statement section.

Learn more

Have questions?

Get in touch with our customer Service representative via chat, phone or visit a location.

International money transfer services at your fingertips

Send money instantly or start a transfer and pay at an agent location.

Track your money transfer in real time.

Send again quickly to friends and family.

Learn more

4.5/5

4.6/5

Rating as of August 21 2023.

¹ Subject to WU^SM Shop Terms and Conditions

² Fee reductions apply only to the Western Union® transfer fee for a single Western Union Money Transfer® or Quick Collect® transaction. Excludes all other services, including without limitation, online bill payments, and money transfers via social/chat applications. Points used will not be reversible and if amount of transfer fee is less than redeemed discount, no cash, credit, or refund will be provided. Western Union reserves the right to offer promotional discounts that cannot be combined with My WU^SM fee reductions.

Welcome to theMy WUSM program

Got points? Get rewards!

My WUSM rewards program: What’s changing

Explore rewards

Sign up and start sending money now

Sign up and start sending money now

Frequently asked questions

International money transfer services at your fingertips

Welcome to the
My WU^SM program

My WU^SM rewards program: What’s changing