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You need to complete a one-time registration within 90 days of receiving a money remittance in Argentina.

Also, if you receive two additional remittances within that 90-day period (a total of 3 remittances), you’ll need to register before you can pick up the third remittance.

We’ll contact you within 24 hours of the remittance at the number provided by your sender to register you. You’ll be asked to complete an online remittance registration form with additional identifying information.

Your receiver will get the following message

I’m sending you money to your bank account

You may need to complete a one-time registration to receive money. If so, we’ll contact you at the number provided by your sender.

Here’s what you need to provide for registration:

The Government of Colombia will require you to register if you receive a transfer in Colombia that exceeds its cash and frequency limits. If you know you need to register, you can call Western Union’s Colombian partner, Giros y Finanzas, at any of the numbers below. You can also wait for Giros y Finanzas to call you. They will try to contact you up to 3 times in the 15 days after we send the money. If Giros y Finanzas cannot reach you after 3 tries, we will cancel the transfer and refund the sender. Giros y Finanzas contact numbers in Colombia (country code +57):<ul> <li>National office: 018000 111 999</li> <li> Cali: (2) 518 48 00</li> <li>Bogotá: (1) 635 35 60</li> <li>Medellín: (4) 511 51 51</li> <li>Barranquilla: (5) 368 79 96</li><li>Pereira: (6) 335 16 11</li></ul> Giros y Finanzas contact numbers outside Colombia:<ul><li>Miami (USA): +1 (786) 206 6144</li><li>Montreal (Canadá): +1 (514) 448 1874</li><li>Panamá: +507 833 9275</li></ul> Giros y Finanzas office hours of operation, Colombia Time (COT) (UTC -5):<ul><li>Monday to Friday: 7:00 am – 9:00 pm</li><li>Saturday, Sunday, and holidays: 8:00 am – 8:00 pm</li></ul> Giros y Finanzas may ask you to provide the following:<ul><li>Your full name (first name, middle name, paternal name, and maternal name)</li><li>Your date of birth</li><li>The country and city where you were born</li><li>The city you live in</li><li>Your address, phone/cell numbers, and email address</li><li>Your occupation</li></ul>

This will be shared with your receiver

The Government of Colombia will require you to register if you receive a transfer that exceeds the cash and frequency limits.

If you know you need to register, you can call Western Union’s Colombian partner, Giros y Finanzas, at any of the numbers below.

You can also wait for Giros y Finanzas to call you. They’ll try to contact you up to 3 times in the 15 days after we send the money. If Giros y Finanzas can’t reach you after 3 tries, we’ll cancel the transfer and refund the sender.

Giros y Finanzas contact numbers in Colombia (country code +57):

Giros y Finanzas contact numbers outside Colombia:

Giros y Finanzas office hours of operation, Colombia Time (COT) (UTC -5):

Giros y Finanzas may ask you to provide the following:

Hello! You need to register either online or at a physical location before you can pick up your money. You’ll receive an SMS, an email, or a phone call for you to register.

Please note that GraceKennedy will complete the verification required to make sure your receiver owns the bank account provided. The verification process may take up to 2 business days and may be canceled within 8 days if registration isn’t complete.

For transactions initiated in California: If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Business Oversight at its toll-free telephone number, {{LINK0}} (tel), by email at {{LINK1}}, or by mail at Department of Business Oversight, Consumer Services, 1515 K Street, Suite 200, Sacramento, CA 95814

params.showProjectBetterContent && params.receiverCntry !== "US" ? 'When you send money outside of the U.S. or its territories, the term "receiver" means your Final Receiver and the terms "transaction" or "transfer" generally mean the two separate money transfer transactions as described in our terms and conditions' : ''

The transfer fee quoted above is calculated for an online transactions done today. Fees at agent locations may differ from online fees. Please {{LINK0}} to find an agent location near you to obtain a fee quote.

For questions or complaints about Western Union, contact: 
Consumer Financial Protection Bureau 
{{LINK0}} 
{{LINK1}} (TTY/TDD) 
{{LINK2}}

{{BOLD0}} Unless You opt out as set forth below, any dispute arising from or relating to this transaction shall be resolved by final and binding arbitration. The arbitrator shall also decide what is subject to arbitration. The arbitration will be administered by National Arbitration and Mediation ("NAM") under its Comprehensive Dispute Resolution Rules and Procedures, which are available at {{LINK1}} or by writing to 990 Stewart Ave., 1st Fl., Garden City, NY, 11530, and explain how to initiate arbitration. You will be responsible for up to $125 of the administration fees. WU may reduce this amount if You demonstrate hardship. This Agreement is governed by the Federal Arbitration Act, and any award shall be subject to judicial confirmation. {{BOLD1}} If any part of this paragraph is deemed invalid, it shall not invalidate the other parts. If NAM is unavailable, the parties or a court will select another arbitrator. You may opt out of arbitration within 30 days after initiating a transaction by calling {{LINK0}} (WU), {{LINK2}} (Vigo) or {{LINK3}} (OV). IF YOU DO NOT OPT OUT, YOU WILL WAIVE ANY RIGHT TO A TRIAL BY JURY OR JUDGE IN COURT AND ANY RIGHT TO PARTICIPATE IN A CLASS ACTION.

For inquiries or comments, please visit {{LINK0}} , {{LINK1}} or write to: Western Union P.O. Box 6036, Englewood, CO 80155 or call: {{LINK2}}

{{BOLD0}} TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW: (1) IN NO EVENT SHALL WU BE LIABLE FOR DAMAGES WHETHER CAUSED BY NEGLIGENCE ON THE PART OF ITS EMPLOYEES, SUPPLIERS OR AGENTS OR OTHERWISE, BEYOND THE SUM OF $500 (in addition to refunding the transfer amount and transfer fee and except as provided in California Financial Code § 2102); and (2) IN NO EVENT SHALL WU OR ITS AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR THE LIKE.

{{BOLD0}} We may collect and disclose personal information to third parties as explained in our Privacy Statement. To get a copy, visit {{LINK2}} or email {{LINK3}}. We collect personal information, for example, when You transact with us (e.g., using the Services) and other companies; submit information on applications, forms, and by other means; use or visit our or other apps or online sites; enter a promotion; register for communications; or join a loyalty program. We also collect information from many sources and may collect, track and combine information across devices, platforms and channels. Information disclosed may include financial data (e.g., information on transactions with us and other financial matters), contact information, identification, computer, mobile device and social network information. Recipients may include financial and non-financial companies, service providers, government agencies and direct marketers. You may direct us to limit certain disclosures, and Your choice will apply until You change Your choice or we delete Your data. To limit disclosures (opt out), email {{LINK3}}.

params.showProjectBetterContent && params.receiverCntry !== "US" ? 'You have a right to dispute errors in your transactions. If you think there is an error, contact us within 180 days of the date we promised you that the funds would be made available to the Final Receiver at {{LINK0}} or {{LINK1}}.You can also contact us for a written explanation of your rights.' :   'When you send money outside of the U.S. or its territories, the term "receiver" means your Final Receiver and the terms "transaction" or "transfer" generally mean the two separate money transfer transactions as described in our terms and conditions'

{{BOLD0}} Western Union does not guarantee delivery or suitability of goods or services paid for with Services. Western Union is not an escrow service provider. Customer and Receiver agree not to use Services for escrow purposes.

{{BOLD1}} 

{{BOLD2}} Additional information regarding the Services may be obtained in this Agreement, at {{LINK2}}, {{LINK3}} and {{LINK4}}, depending on the Services you choose. As used in this Agreement, "WU" or "Western Union" refers to WUFSI for transactions sent within the U.S., and WUFSI and WUIS for transactions sent outside of the U.S., and "Agent(s)" refers to U.S. agents of WUFSI and/or international agents or representatives of WUIS, as applicable. Service and funds availability depend on certain factors including the Service selected, the selection of delayed delivery options, special terms applicable to each Service, amount sent, destination country, currency availability, regulatory or consumer protection issues, identification requirements, delivery restrictions, agent location hours, and differences in time zones. "Receiver(s)" or "Final Receiver(s)" means the recipient designated by the consumer ("You" or "Your") to receive funds sent by You in the Expected Payout Location ("EPL"). For transactions sent within the U.S., EPL generally means any Agent location in the destination state or U.S. territory You identify. For transactions sent outside the U.S., EPL generally means any Agent location in the destination country You identify. The Services offered by Telecomunicaciones de Mexico ("Telecomm") are only available at Telecomm locations. Receiver will normally receive funds in cash, check, or a combination thereof; with some Services, funds may be credited to a bank account, prepaid, debit or credit card ("Card(s)"), mobile wallet ("MWallet(s)"), or similar account (collectively, "Account(s)"). Receiver may be able to elect a payout method that differs from the payout method You specify; You authorize WU to honor Receiver’s election of payout method. Receivers who choose to receive funds through a payout method other than cash or in a currency other than the one You selected may incur additional fees to access funds. Certain countries and/or jurisdictions may impose a tax, fee and/or tariff on Receiver\'s receipt of, or access to, transferred funds. Transactions may be reported to applicable authorities. Messaging and notification services may be included for additional fees. In some destinations Receiver may be required to provide identification, a test question answer or both to receive funds in cash. Test questions are not an additional security feature and cannot be used to time or delay the payment of a transaction and are prohibited in certain countries. WU RELIES ON THE INFORMATION YOU PROVIDE US TO SEND MONEY. PLEASE REVIEW ALL TRANSACTION DETAILS FOR ACCURACY BEFORE CONTINUING YOUR TRANSACTION.

params.showProjectBetterContent && params.receiverCntry !== "US" ? 'Your Final Receiver can pick up your money transfer at any of our Agent Locations in ' + getCountryName(params.receiverCntry)+'.' : 'Your Receiver can pick up your money transfer at any of our Agent Locations in ' + getCountryName(params.receiverCntry)+'.'