Why do I need to bring a picture ID to pick up money?

A lot of people ask why they need to bring a picture ID when they pick up a Western Union money transfer. The answer is simple:  we want to do everything we can to reduce the risk someone else will pick up your money.

Our goal is to provide the best customer experience with every transaction. So, we do what we can to reduce the risk that your money is given to the wrong person.  

Western Union requires receivers to provide a photo ID as an added way of ensuring they are who they say they are – and although it’s not 100% reliable – this simple procedure helps protects your money transfer.

Send with confidence.