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How to send money
Send money
Track a transfer
Find locations
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Contact us
Estimate price
Promotions
Log in
Register
Sheldon Cooper
Log out
How to send money
Send money
Track a transfer
Find locations
EN
English
Arabic
Hindi
Urdu
Chinese (Simplified)
Log in
Register
Sheldon Cooper
How to send money
Send money
Track a transfer
Find locations
Rewards
Help
Contact us
Estimate price
Promotions
Log in
Register
Sheldon Cooper
Frequently Asked Questions
Consumer protection
Consumer protection introduction
Are there common fraud scenarios that I should be aware of and things I shouldn’t send my money for?
Someone claiming to be from Western Union e-mailed me. What should I do?
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Western Union® Rewards
What is the Western Union Rewards program?
How can I register to the Western Union Rewards loyalty program?
What are the benefits of Western Union Rewards program?
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Identification process
Does Western Union need to confirm my identity?
How long will it take to confirm my identity?
Which Ersal branches can verify my profile in Saudi Arabia ?
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Registration
Do I need to register to send money online?
Is there a charge to register on Western Union’s website?
What do I need to register and send money online through Western Union?
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Receive money
How can I collect the money in Saudi Arabia?
How do I know if my money transfer has been received?
How are money transfers paid to receivers?
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Send money in person
Who uses Western Union money transfer services?
Who are Western Union
®
agents in Saudi Arabia?
How can I find a Western Union
®
agent location in Saudi Arabia?
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Send money to a bank account from saudi arabia
Can I send money directly to a bank account?
To which countries can I send money directly to my receiver’s bank account?
How do I send money to a bank account from Saudi Arabia?
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Western Union® mobile app
Does Western Union Saudi Arabia have a mobile app?
What services can I access with the mobile app in Saudi Arabia?
Does it cost anything to use Western Union
®
mobile app in Saudi Arabia?
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Covid-19
Introduction
Is Western Union open for business?
I cannot pick up my money transfer because no agent locations are open due to COVID-19.
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Send money online
How do I send money online?
How soon is my money available for pickup when I send it online?
How do I pay for my online transfer?
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Customer questionnaire
How can I use Western Union services again?
What happens after I provided the additional information?
Are my documents safe?
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My WU℠ loyalty program
I’m trying to log in to My WU website to check my balance or redeem a reward and I’m getting ‘multiple matches’ error message. What can I do?
How can I register to My WU loyalty program?
How can I earn My WU℠ points?
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Registration and profile settings
How can I update my Western Union profile?
Do I need to register to send money online?
Is there a charge to register on Western Union’s website?
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Help with transfers
Will I be notified if my transfer is delayed?
How can I check my transfer status?
Who can check the status of a money transfer?
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