Receive money your way in Canada


We give you options. Lots and lots of receiving options. Just let your sender know what suits you best and off we go.

As a company working in cross-border, cross-currency money movement, Western Union aims to help grow economies and create a better world by keeping you connected with the people that matter the most to you. Join the customers in more than 200 countries and territories who receive money from overseas with Western Union.


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We encrypt your transfers.

We are committed to keeping your data secure.

Payout options that fit your lifestyle

Expecting a money transfer for repairs, tuition, or a dream purchase? It’s easy to collect it with Western Union.

Money transfers made easy with our app

Need to pick up cash? Find your nearest agent location in a few taps.

Follow your money transfers using real-time tracking.

Send money yourself from Canada around the world.

Frequently asked questions about receiving money from abroad

How will I know if my money is ready to collect?

Click ‘Track a transfer’ on or the Western Union® app. Type the sender’s name and MTCN then you will see an update on the status of your transfer. Check your money transfer status now.

How do I receive money with Western Union without a bank account?

You can easily pick up cash at one of hundreds of thousands of agent locations around the world. Simply take your MTCN (tracking number) and valid ID to collect your money. Find your nearby Western Union location.

What do I need to pick up cash at an agent location?

To pick up money in Canada, you need to bring one of the following to an agent location:

  • Your passport
  • Your federal or provincial government-issued photo ID (excluding public sector employment IDs)
  • Your Canadian provincial-issued driver’s license
  • A Canadian Permanent Residence card with a photo
  • Your health card (accepted only in Quebec province)

Still have questions about receiving money?

Contact our Customer Care team or visit our FAQ page for more information.

1 Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory issues, identification requirements, Agent location hours, differences in time zones, or selection of delayed options. Additional Restrictions may apply. See terms for details.  

2 Funds will be paid to receiver’s mWallet account provider for credit to account tied to receiver’s mobile number. Additional third-party charges may apply, including SMS and account over-limit and cash-out fees. Funds availability subject to terms and conditions of service. See Mobile Form for Restrictions.