Western Union International Limited
Effective Date: [25.06.2018]
This service is brought to you by Global Money Exchange Co. LLC in conjunction with Western Union This Privacy Statement describes how Global Money Exchange Co. LLC and Western Union collect and use your personal information that we obtain when you visit or use our website in your country.
INFORMATION WE COLLECT
Western Union and Global Money Exchange Co. LLC collect personal information about you from a variety of sources including but not limited to those below. You agree to the processing of this information for the purposes and ways described in this Privacy Statement including the transfer of your personal information outside of the Oman to countries including but not limited to the United States.
We collect personal information about you from a variety of sources including but not limited to those below. You consent to the collection, transfer and storage of this personal information by computers or other transfer or storage devices in countries including but not limited to the United States, whose laws on holding personal data may be less stringent.
The personal information we collect includes, but is not limited to, name, address, and telephone number, information about the form of identification used to send or receive a transaction (required by law in some instances and used by Western Union to prevent fraud) including the identification and a copy of the identification document, transaction activity, bank account and payment information, the products and services you have with us and your use of them, and your computer’s IP address and other online activity details.
USE OF INFORMATION
We use the personal information we obtain about our customers for the following activities
We may collect, use and process your personal information based on your consent: This includes consent for receiving marketing communications, or where otherwise required by applicable law. If we request your consent, we will inform you of the intended purposes for which your information will be collected, used and processed. We will inform you when your information is required to provide the services you request, or is required by law. In certain cases, such as performing money transfer services, we may be unable to provide you with our services unless you provide certain personal information.
COOKIES & INTERNET TECHNOLOGY
We use internet technologies like cookies and web beacons for a variety of purposes, including, but not limited to, those identified below. Your personal information may also be collected and used for such purposes
INFORMATION WE DISCLOSE
We may disclose personal information to the following:
Western Union and our affiliates worldwide may disclose your personal information, including, but not limited to, your name, customer ID number, address, transaction patterns and bank account information, (i) if we are required to do so by domestic or foreign law or legal process or (ii) to law enforcement authorities or other government officials (including those in this country, the United States or elsewhere) for purposes such as detecting, investigating, prosecuting and preventing crimes, including money laundering and related criminal activity, and the recipients may further disclose the personal information for these and other related purposes.
CONFIDENTIALITY AND SECURITY
We endeavor to maintain physical, technical and procedural safeguards that comply with applicable government laws and regulations to guard your personal information. We also endeavor to restrict information access to our employees, agents and representatives that need to know it. Despite our efforts, and as you probably know, third parties may unlawfully intercept or access transmissions sent to us or may wrongly instruct you to disclose personal information to them while posing as Western Union.
Where you have provided us with your consent to use, store or disclose your information, you have the right to withdrawn your consent at any time by using the contact details below. If you do withdraw your consent, we will cease using that information unless we are required to continue to do so by law.
Western Union maintains your choice and transaction history based on our record retention policies. If you do not perform another transaction within the retention time period, your personal information, as well as your choice will be removed.
ACCURACY OF INFORMATION
You may request (by contacting us in the manner set out below) details of the personal information we hold and request us to correct or erase any erroneous or out-of-date personal information. We reserve the right to independently verify claims made. To protect your privacy, we will also take reasonable steps to verify your identity before making any corrections. Where permitted by law, we reserve the right to assess a service charge for providing you any information in connection with your request.
Western Union’s Website may be linked to or from third party Websites. Western Union is not responsible for the content or privacy practices employed by Websites that are linked to or from our Website.
Western Union reserves the right to modify this Privacy Statement. Updated Privacy Statements will be posted on this Website when amendments occur. We urge you to review this Privacy Statement when you visit to obtain the most current statement. You may change your choices at any time.
Global Money Exchange Co. LLC
or to Western Union
By Mail: Privacy Office
12500 E. Belford Ave
Englewood, CO 80111
By Email: Privacy@westernunion.com