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Send money in person at an agent location

With over 5,200 Western Union agent locations4 across the UK, you can reliably transfer money in person to loved ones abroad in minutes1.

Find an agent

Prefer to send money online?

Money transfers at your fingertips from your favorite device.

How to send money in person?

It’s quick and easy to send money with Western Union in store. Simply, follow the below steps.

Start your money transfer

Provide our agent with your transfer details and show a valid government-issued ID. Please note you may need to provide proof of source of funds, so ensure you have a bank statement, pay slip or tax return with you.
Prefer to start your money transfer online?

Pay for your transfer

Complete your money transfer by paying the agent the amount, including all fees, by cash or via credit/ debit card.

Let your receiver know

Share the tracking number (MTCN) with your receiver and use it to track your transfer and find out where your money is at all times.

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Start online, pay in-store

Download the Western Union® app and skip the queue by starting your money transfer online and paying for your transfer at an agent location.

How does your receiver want their money?

Simply ask your receiver what’s most convenient and send money in person.

Bank account

Send money direct to your receiver’s bank account1 in over 50 countries.

Find out more

Agent location

Send money to one of hundreds of thousands of agent locations around the world4.

Find an agent

Mobile wallet

Does your receiver have a mobile money account? Send money to mobile wallets1 in selected countries.

Check countries
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Track your transfer

Know where your money is at all times using your tracking number (MTCN). Do not share details of the money transfer to anyone other than your receiver

Track a transfer

International money transfers from your high street

Discover our trusted agents across the UK, including some big brands on your high street.

Frequently asked questions

How can I find a Western Union agent in the UK?

Visit our agent locator to find an agent location near you.

How much does it cost to send money abroad with Western Union?

Transfer fees for sending money in person depends on the country, the amount and how your receiver wants their money.

How do I provide proof of source of funds?

Certain money transfers may require you provide proof of source of funds. You can present one of the below accepted documents at your nearest agent location, scan a copy on the Western Union® app or visit upload.wu.com.


You can use any one of the below documents providing it includes your name, date and is from an institution based in the EU/EEA and has a logo, letterhead or stamp from the institution.


  • Tax return
  • Pay slip
  • Bank statement
  • Bill of sale
  • Audited financial statement
  • Any other document proving source of funds

1 Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory issues, identification requirements, Agent location hours, differences in time zones, or selection of delayed options. Additional Restrictions may apply. See terms for details. For mobile transactions funds will be paid to receiver’s mWallet account provider for credit to account tied to receiver’s mobile number. Additional third-party charges may apply, including SMS and account over-limit and cash-out fees. See the transfer form for restrictions.

2 Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees, foreign exchange rates and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice.

3 Agent location count valid as of June 30, 2019

© 2019 Western Union Holdings, Inc. All, logos, trademarks, service marks, and trade names referenced in this material are the property of their respective owners.

This service is provided by Western Union.