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Send money to Jamaica
from the UK

Support your loved ones in Jamaica with quick and reliable transfers of British Pounds to Jamaican Dollars.

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How do I send money to Jamaica?

There are three convenient options for sending money to Jamaica with Western Union: online from your bank account or using a credit or debit card; via our app; or by visiting an agent location. So you can transfer money on the go or from the comfort of your own home.

1. Online

Use wu.com any time to transfer money quickly and easily

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2. From our app

Transact from virtually anywhere with just a few taps

Get the app

3. From a location

Send in person from one of 5,200+ Western Union UK agent locations**

Find a location
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Transfer money directly to a bank account in Jamaica

Enjoy quick and convenient money transfers straight to banks in Jamaica with our next day service**.

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How to receive money into a Jamaican bank account

To receive money to a Jamaican bank account, your receiver will need to first complete a one-time registration process.

1. One-time registration

After receiving the MTCN and an SMS, your receiver must go to a Grace Kennedy location in Jamaica for a short registration process

Find a Grace Kennedy location

2. Detail verification

For the one-time registration process, they will need a primary ID, a secondary ID and a proof of bank account (letter, bank statement, online banking screenshot)

About receiving money

3. Money deposit

Once registration is complete, the money will be deposited immediately to the receiver’s bank account***

Why send to a bank account?
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Send money from your bank account

Use our mobile app or website to send money directly from your UK bank account for cash pick-up in Jamaican Dollars.

Learn more

How to send money to Jamaica online for cash pick up

1. Enter transfer details

Select Jamaica from the list of countries, enter the transfer sum and select your payment method (card or bank account)

2. Enter receiver details

Enter the receiver’s full name (as seen on their ID), choose the purpose of the transfer and select the source of funds

3. Complete by paying

Once your payment has been confirmed, your money will be available for a cash payout in one of our Jamaican locations

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How can my receiver collect the money in Jamaica?

Your receiver can pick up the cash easily at one of our 100+ agent locations throughout Jamaica.

Find an agent location

What does my receiver need to collect their money?

Transfer details

This includes the sender’s full legal name, the country the transfer was sent from and the approximate amount sent


Share the unique Money Transfer Control Number (MTCN) of the transaction with your receiver. Make sure not to share it with anyone else!


Your receiver will need official government-issued identification documents – for example, a passport, national ID card, or driver’s license

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Track money transfers to Jamaica

When you put the unique MTCN into the Western Union® app, you will be able to track the transfer from start to finish. That way, both the sender and receiver always know where their money is.

Protect yourself from fraud

If it sounds too good to be true, it is. Don’t believe any offers which require you to give personal information upfront or pay a fee before you can collect anything.

Learn to recognize the signs of fraud and never send money to someone you haven't met in person.

For your protection, we’ve created our Fraud Awareness Resource Center to help you identify, report and prevent fraud.

Visit the Fraud Center

Frequently asked questions

What is the maximum amount you can send online with Western Union?

If you’re a first time customer, the maximum amount you can send is £799.99 within five days. To send more, we need to verify your identity. Once the identity verification process is complete, your send limit will increase to £4,000 within three days. Please note that send limits vary depending on the transfer method – in particular, agent locations may have differing limits.

Can you get your money back from Western Union?

You can only cancel a money transfer if it had not been picked up by your receiver. If you sent money to a bank account, you can cancel the transfer if it had not yet been completed by your receiver’s bank. To get your money back, request a refund by contacting us for assistance. If you sent the money in person, please return to the agent location.

Do you need ID to send money with Western Union?

ID verification is required when you send more than £799.99 in one transfer (or within 5 days in total). If you are planning to send more, we will need photo ID (such as a passport or a driving license) and a proof of address. You can find out more about our ID process here. Please note that ID is required for all offline transactions.

You can view more frequently asked questions here.

* Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees, foreign exchange rates and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice.

** Agent location count valid as of June 30th 2019.

*** Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory issues, identification requirements, Agent location hours, differences in time zones, or selection of delayed options. Additional Restrictions may apply. See terms for details.  

Western Union International Bank GmbH is regulated by the Financial Markets Authority in Austria.