Contact information for Western Union

If there is something wrong with your transfer, you can:

• Contact us at 0808 234 9168 (for UK residents only) and +32-(0)2 639 7103.
• Send an email to Customer Care

Contact Us - UK Online Customers

If you have questions and would like to contact us, please use one of the options below.

By phone

For online transfer inquiries please call 0808 234 9168 (for UK residents only).

For online transfer inquiries if you call outside of UK +32-(0)2 639 7103.

For all other customer inquiries or concerns please call 0800 833 833.

English: 24x7

Polish: Mon-Sat, 9:00am – 9:00pm EET

Chinese: Mon-Sat, 8am-12am CST

By Mail Online Transactions Only

Western Union Internet United Kingdom
PO Box 8252
LONDON W6 0BX
United Kingdom

In case of complaints, we continually strive to find the best resolution for you. If you feel your issue was not resolved, you have the opportunity to file a complaint with the: Financial Ombudsman Service (https://www.financial-ombudsman.org.uk/)