You can send money online to a Western Union location for cash pickup, directly to your receiver’s bank account, or to your receiver’s mobile phone. After you’ve chosen your destination country, you’ll see the types of services available.
Learn more about how to send money online.
Here are a few ways you can send money online using Western Union:
If your money is needed within minutes, you can send online using your credit or debit card. Receivers can pick up cash at Western Union locations worldwide, depending on the hours of operation at that location.
If your receiver lives in a country where we offer mobile money transfer, you can send money to their mobile phone in minutes. Make sure your receiver has activated a mobile wallet with one of our partner mobile operators in their country.
If you send money to a bank account, your money is generally available in up 2 days, depending on your receiver’s country. Learn more about sending money to a bank account.
Please be informed that the delivery time specified on the send money page varies according to the corridor, payment method, and payout method selected. It only estimates the time to deliver the money when the funds are received. It excludes the payment processing time.
Pay for your money transfer in the following ways:
After you’ve chosen your destination country, you’ll see the types of services available to you.
For more details about online payments, please call Western Union Customer Care at 0808 234 9168 for UK residents only and +32-(0)2 639 7103 or email us at firstname.lastname@example.org.
This service is available for certain countries. Usually, money is deposited into the receiver’s bank account in 1 or 2 business days. Money may be deposited the same day or in as many as 3 business days, depending on when and where it’s sent.
After you send money, ask your receiver to contact their bank or check their bank statement to verify the deposit.
Learn more about sending to a bank account.
If your receiver lives in a country where we offer this service, you can send money to their mobile phone—so they can get their money even more quickly and easily. Make sure your receiver has activated a mobile wallet with one of our partner mobile operators in their country.
You may send up to 799.99 GBP from the United Kingdom and territories without any additional ID verification. If you would like to send more, we need to confirm your identity online. After we have confirmed your ID, you’ll be able to send up to 4,000 GBP. For bank transfer (faster payment) to bank account payouts, you’ll be able to send up to 50,000 GBP per transfer depending on the selected country. Bank transfer is available for UK residents only. Additional limits may apply.
Some card issuers may charge additional fees for using our services. Please contact your card issuer for more information.
Verified by Visa® and MasterCard SecureCode® help prevent unauthorised online use of cards. These services use personal passwords or identity information and are available for most cards from participating financial institutions.
Once your card is activated, your card number will be recognised whenever it’s used at participating online stores. A window will automatically appear, and your card issuer will ask for your password. You’ll enter your password to verify your identity and complete your purchase.
If you haven’t activated Verified by Visa® or MasterCard SecureCode®, your card can still be used on our site.
Your online receipt will show after your transfer is approved. If we need more information before we can complete it, we’ll let you know. When the transfer is complete, you’ll get an email with your tracking number (MTCN).
Western Union uses the latest technology to ensure convenient and reliable online money transfers. We have upgraded our security standards to protect you from fraud when you pay online using a credit or debit card. This enhanced layer of security, aligned with the latest EU regulations and changes to security systems, helps card issuing banks to better identify and verify customers, allowing for convenient, smooth, and reliable online transfers.
Strong Customer Authentication (SCA) is a requirement that payment service providers must apply as of 14 September 2019 as mandated by the EU’s Payment Services Directive (PSD). SCA requires service providers to use multi-factor authentication to verify online payments. To meet the SCA requirements, Western Union uses enhanced security to ensure your online transfers are convenient and reliable while also making your experience smoother and easier.
Electronic payments are becoming safer and more convenient for residents of the EU, Iceland, Norway and Liechtenstein. Learn more about your rights when making payments in Europe.
Western Union uses Strong Customer Authentication (SCA) to secure online payments. To ensure the best experience when using Western Union, we ask our customers to consider the below:
Please note, you can also pay for your money transfers via alternate payment options available for your country, including Klarna, Trustly, iDeal, Faster payment, Apple Pay, and WU Pay. Your payment options will be shown to you when you start an online transfer.
Your debit or credit card payment may be declined due to several reasons:
If your bank declines a payment while making a Western Union money transfer, you need to contact your bank or log in to your online banking to resolve the issue.
If you need to get in touch with Western Union, don’t hesitate to contact our Customer Care