Frequently Asked Questions

FAQ / Refer a Friend

Refer a Friend

What is the Australia Refer-a-Friend program and how does it work?

Refer-a-Friend is a referral program to earn rewards for every online money transfer you and your friend (referee) complete. To participate in it, you must:

  • Complete an online money transfer on wu.com.
  • Share the referral link with your friend (referee).
  • Referee should register on wu.com Australia and accept the terms and conditions.
  • Referee to send an online money transfer outside of Australia on wu.com with a minimum send amount of 200 AUD.

Once the above conditions are met, both you and your referee will be rewarded with a 25 AUD Mastercard® Prepaid Gift Card each.*

*Terms and conditions of the Mastercard® Prepaid Gift Card apply.

How will I be eligible for the Refer-a-Friend program?

To be eligible for the Refer-a-friend program you must be registered on wu.com Australia and complete an online money transfer successfully.

Please note that this program is not applicable for domestic money transfers.

How will I receive my Mastercard® Prepaid Gift Card?

You will receive the Mastercard® Prepaid Gift Card via email.

Does my Mastercard® Prepaid Gift Card have a validity period?

Yes. Each Mastercard® Prepaid Gift Card is valid for 90 days from its date of issue.

How can I redeem my Mastercard® Prepaid Gift Card?

You can use your Mastercard® Prepaid Gift Card for international or domestic purchases in:

  • Travel
  • Culinary
  • Arts & Culture
  • Sports
  • Shopping
  • Entertainment

You can use it at all retailers where Mastercard Debit cards are accepted. Learn more about Mastercard® Prepaid Gift Cards.

How much can I earn through the Refer-a-Friend program?

You can earn up to 500 AUD in total in Mastercard® Prepaid Gift Cards through the Refer-a-Friend program when you refer up to twenty of your friends.

Can I redeem my rewards for cash?

No, you cannot redeem your rewards for cash or transfer it to someone else.

Can’t find what you are looking for?

If you need to get in touch with Western Union, don’t hesitate to contact our Customer Care