Contact Information

We're happy to answer any questions you may have

Can’t find what you need in our FAQs pages? Get in touch with our Customer Care representative.

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    Give us a call

    Get in touch with our Customer Care representative for assistance.
    1800 173 833

    If calling from overseas:
    +61 2923 19729

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    Send us your query and we will contact you as soon as possible.

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  • Find a location

    Find contacts of a Western Union agent location for retail-related enquiries.

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By National Relay Service

If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service.
TTY users phone 133 677 then ask for 1800 173 833.
Speak and Listen users phone 1300 555 727 then ask for 1800 173 833.
Internet relay users connect to the NRS then ask for 1800 173 833.