You can find an agent location in Australia on our website.
You can pick it up at any agent location. Look for the nearest one on our website.
You’ll need the tracking number (MTCN) as well as the sender’s name, sender’s country and transfer amount. You’ll also need to provide an accepted form of government-issued photo ID to pick up the money.
For your protection and to meet regulatory requirements, you must have an accepted form of government-issued photo ID to pick up money at an agent location in Australia.
Acceptable identification includes:
Availability depends on the agent’s opening hours. You can check the hours of operation using our agent locator.
If you need to get in touch with Western Union, don’t hesitate to contact our Customer Care