Western Union money transfer​ FAQs

FAQ / Western Union money transfer​ FAQs

Frequently Asked Questions

What is a Western Union money transfer?

Our money transfer service is a convenient way to send money: Send it online 24/7 to friends and family around the world, or almost anywhere from a participating agent in Australia. Money can be picked up within minutes* from participating agent locations around the world.

Learn more about sending money online or in person.

Or find a local Western Union location in Australia.

* Funds availability is subject to the terms and conditions of the service. Funds may be delayed or services unavailable based on certain transfer conditions, including amount sent, destination country, currency availability, regulatory and foreign exchange issues, required receiver action(s), identification requirements, Agent location hours, differences in time zones, or selection of delayed options.

Why should I send money with Western Union?

Western Union has been helping people transfer money for more than 145 years. You can send money online or at more than 3,700 agent locations throughout Australia, and have peace of mind knowing that your receiver can pick it up within minutes* at one of over 500,000 locations throughout the world.** We’re a global leader in money transfer—millions of people rely on Western Union each year to send money to loved ones.

* Funds availability is subject to the Terms and Conditions of the service. Funds may be delayed or services unavailable based on certain transfer conditions, including amount sent, destination country, currency availability, regulatory and foreign exchange issues, required receiver action(s), identification requirements, agent location hours, differences in time zones, or selection of delayed options.

** Network data as of 30 September 2017.

How much does a money transfer cost in Australia?

The fee for an online money transfer may vary, depending on the amount you’re sending and where you’re sending it. You can check the fee and exchange rate for Australia using our price estimator.

Can’t find what you are looking for?

If you need to get in touch with Western Union, don’t hesitate to contact our Customer Care