Western Union continues to monitor the COVID-19 (coronavirus) developments closely. Our primary concern is the safety of our customers and employees, as well as the well-being of those impacted. Here, you can find answers to questions that you might have about how our services may change during this time. We will keep this information updated as the situation develops.
Your transfer will be available for 30 days. After this time, your sender will have to contact our Customer Care to restart the transfer or cancel the transfer for refund.
Please be aware of the risk of fraud and phishing, especially during this time, and take extra caution when sending money:
If you need to get in touch with Western Union, don’t hesitate to contact our Customer Care