You can choose to send money directly to your receiver’s bank account or for a cash pickup in minutes2 at a Western Union location.
Transfer money with greater ease. With the Western Union® app, you can send money anytime and on the go.
Log in with ease.
Check our fees and exchange rates1.
Resend in just a few taps.
Sync your phone contacts to fill out details quickly.
Start on the app, finish in-store.
See all your transfer statuses at a glance.
The cash is ready for pickup from an agent location in just minutes2.
Check transfer fees and exchange rates upfront.
Track transfers with tracking numbers (MTCN).
Visit our FAQs or just get in touch. Our Customer Care is just a call away.
English: 24/7
Japanese: 9 am to 10 pm, daily
0034 800 400 733 (Toll-Free from Japan)
+61 2 9226 9554 (From overseas)
1 Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees and foreign exchange rates may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice. Subject to applicable taxes (if any).
2 Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory issues, identification requirements, required receiver action(s), agent location hours, differences in time zones, or selection of delayed options. Additional Restrictions may apply. See Terms and conditions for details.
3 Network data as of 30 June 2019.