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Just tap to send money from Japan
Money transfer made easy with the Western Union® app
Our apps brings you all the benefits of our online services, with a few extra touches. Whether you're out and about, need to send money regularly, or just want to know that you can send 24/7, the multi-language Western Union app will make it even easier for you.
Touch ID
Log in with ease
Instant estimates
Check our fees and exchange rates1
Your contacts
Sync your phone contacts to fill out details quickly
Easy resend
Resend in just a few taps
Track your transfer
See all your transfer statuses at a glance
Start online, pay in store
Start your money transfer on the app and pay in person
Once you’re set up, you’ll be able to make repeat transfers in just a few taps, including sending money directly to the receiver’s bank account.
Last year, our customers made 268 million transfers
We’ve been moving money for over 145 years and have established a network of over half a million agents worldwide. We transfer $80 billion annually, making an average of 31 safe, secure transfers per second.
Smart money transfers from your phone for a flat fee of 390 JPY1
Transfer money around the world, 24/7
Create your profile
Fill out the details in the app to create your profile with your My Number information.
Verify your profile
Upload the same information used in Step 1 to make your first transfer.
To complete your verification, we’ll send you a PIN via post. Once you receive this, enter it in the app to send your next money transfers.
Send money 24/7
Start making online money transfers from your mobile once your profile is verified!
Need help?
Visit our FAQs or just get in touch. Our Customer Care is just a call away.
English: 24/7
Japanese: 9 am to 10 pm, daily
0034 800 400 733 (Toll-Free from Japan)
+61 2 9226 9554 (From overseas)
1 Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees, foreign exchange rates and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice.