Fast and reliable money transfers on the move with the Western Union® app


Rating as of September 29, 2021


Smart money transfers from your phone for a flat fee of 390 JPY1

Transfer money around the world, 24/7.


Create your profile

Fill out the details in the app to create your profile with your My Number information.


Verify your profile

Upload the same information used in Step 1 to make your first transfer.

To complete your verification, we’ll send you a PIN via post. Once you receive this, enter it in the app to send your next money transfers.


Send money 24/7

Start making online money transfers from your mobile once your profile is verified!

Instructional _ send n receive

Money transfer made easy with the Western Union® app

Our apps brings you all the benefits of our online services, with a few extra touches. Whether you’re out and about, need to send money regularly, or just want to know that you can send 24/7, the multi-language Western Union app will make it even easier for you.
Once you’re set up, you’ll be able to make repeat transfers in just a few taps, including sending money directly to the receiver’s bank account.

Log in with ease.
Check our fees and exchange rates1.
Resend in just a few taps.
Sync your phone contacts to fill out details quickly.
Start on the app, finish in-store.
See all your transfer statuses at a glance.

Rating as of September 29, 2021


Last year, our customers made 268 million transfer


We’re in 200+ countries and territories.


We’ve been moving money for over 145 years.


We’ve served 150 million customers and counting.

Need help?

Visit our FAQs or just get in touch. Our Customer Care is just a call away.

English: 24/7
Japanese: 9 am to 10 pm, daily

0034 800 400 733 (Toll-Free from Japan)
+61 2 9226 9554 (From overseas)

1 Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees, foreign exchange rates and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice.