Fast and reliable money transfers on the move with the Western Union® app


Rating as of September 29, 2021


Send money to overseas accounts from 200JYP transfer fee1

Transfer money around the world, 24/7.


Create your profile

Complete the online registration form to create login details.


Verify your profile

For your first money transfer, you will need to submit both the identity verification document and Individual Number verification document as instructed below. If you submit your Individual Number Card (個人番号カード) as your identity verification, you do not need Individual Number verification document.

For Japanese nationals:

  • Identity verification documents:  Japanese passport (please produce address verification documents additionally), driver’s license, Individual Number Card (個人番号カード)
  • Individual Number verification documents: My Number Card or Juminhyo with individual number (within 6 months from the date of issue)

For Foreign national migrants:

  • Identity verification document: Residence card
  • Individual number verification documents: Individual Number Card (個人番号カード) or Juminhyo with Individual Number (within 6 months from the date of issue)

Send money 24/7

Start making online money transfers from your mobile once your profile is verified!

Instructional _ send n receive

Money transfer made easy with the Western Union® app

Our apps brings you all the benefits of our online services, with a few extra touches. Whether you’re out and about, need to send money regularly, or just want to know that you can send 24/7, the multi-language Western Union app will make it even easier for you.
Once you’re set up, you’ll be able to make repeat transfers in just a few taps, including sending money directly to the receiver’s bank account.

Log in with ease.

Check our fees and exchange rates1.

Resend in just a few taps.

Sync your phone contacts to fill out details quickly.

Start on the app, finish in-store.

See all your transfer statuses at a glance.


Rating as of September 29, 2021


Last year, our customers made 268 million transfer


We’re in 200+ countries and territories.


We’ve been moving money for over 145 years.


We’ve served 150 million customers and counting.

Need help?

Visit our FAQs or just get in touch. Our Customer Care is just a call away.

English: 24/7
Japanese: 9 am to 10 pm, daily

0120-961-623(Toll-Free from Japan)
+81-3-6868-0758 (From overseas)

1 Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees, foreign exchange rates and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice.