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We are closely monitoring COVID-19 (Coronavirus) developments and doing everything possible to support our customers. We encourage customers to send money via our app or wu.com.
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Frequently Asked Questions
You can find the answers to many of your questions below.
But if you still want to know more, please call our Westernunion.com Customer Care at 0034-800-400-733 or +61-2-9226-9554 if calling from overseas.
You can also send an email to JapanEnglish.customer@westernunion.com for support in English, or to Japan.Customer@westernunion.com for support in Japanese.