Manage your cookie settings
Cookies are small text files that are placed on your computer by websites that you visit and certain emails that you open. They are widely used in order to make websites operate, function more efficiently, or to provide business and marketing information.
-
Marketing Functionality
-
Performance Functionality
-
Transaction Functionality
Marketing
Performance
Transaction
- Cookies processed during your website visit and used for essential features like account sign in & management, transaction tracking, processing & completion, fraud prevention and website stability. Performance and feature enhancement cookies required for testing and deploying new products.
Accepting these cookies is a condition of use of the website. - Cookies used to provide services or to remember settings to improve your visit. For example; remembering the country and language you have selected when you visit Western Union's web pages and are not used for marketing purposes.
- Cookies linked to services provided by both Western Union and third parties, such as survey and marketing requests or 'Like' buttons and 'Share' buttons from 3rd parties. For example linking to social network sites like Facebook, who may subsequently use information about your visit.
- Cookies that collect information about your website use, for example; the pages you visit, if you experience any errors, and to assist Western Union with troubleshooting problems on the site. These cookies do not collect any personal information all information is anonymous and is only used to help us improve your website experience, understand what your interests are and measure marketing effectiveness
You are currently browsing in private mode. To use westernunion.com, please open and continue in a normal browsing window.
- Receiver
- Payment
- Review
- Receipt
Frequently Asked Questions
You can find the answers to many of your questions below.
But if you still want to know more, please call our Westernunion.com Customer Care at 0034-800-400-733 or +61-2-9226-9554 if calling from overseas.
You can also send an email to JapanEnglish.customer@westernunion.com for support in English, or to Japan.Customer@westernunion.com for support in Japanese.