Receive money your way in Japan
Learn moreChoose how you want to receive money
Cash pickup
More than 200 agent locations1 in Japan
1. Visit a Western Union agent location.
2. Provide your sender's details, including the Money Transfer Control Number (MTCN).
3. Show a valid government-issued photo ID.
4. Get your money once your details have been verified.
Bank account
Receive money transfers via your bank account
Provide your sender with these details:
1. Your bank account details2
- Your name as per bank records
- Bank name
- Account number
- Bank code
2. The purpose of transfer
3. Your address and mobile number
Need to know when you will receive the money transfer?
Track your transfer using your Money Transfer Control Number (MTCN). You’ll know instantly if the money is on its way or if it’s already available for pickup.
Track transferLast year, our customers made 268 million transfers
We’ve been moving money for over 145 years and have established a network of over half a million agents worldwide. We transfer $80 billion annually, making an average of 31 safe, secure transfers per second.
Need help?
Visit our FAQs or just get in touch. Our Customer Care is just a call away.
English: 24/7
Japanese: 9 am to 10 pm, daily
0034 800 400 733 (Toll-Free from Japan)
+61 2 9226 9554 (From overseas)
1 Network data as of June 30, 2019.
2 Please use care when providing bank account information. Funds will be paid into the bank account corresponding to the account number you provide. The receiver's account must be a local currency payout account.