Register and get started with Western Union


Register your profile in 3 simple steps

Simply follow these steps to send money online:


Create your profile

We are legally required to request the following information:

  • Full name
  • ID details
  • Address
  • Phone number / Email address
  • Date of birth

Verify your identity and address

For your first money transfer, you will need to upload scanned photos of at least 2 of the following identity documents:

Japanese residents:
– Japanese passport or driving license
– My Number Card or Juminhyo with My Number (issued within the last 6 months)

Foreign residents:
– Residence Card
– My Number Card or Juminhyo with My Number (issued within the last 6 months

Your profile information must match your ID information and your identity be verified to complete your first transfer.

For your second transfer, you will also need to verify your address by entering the 4-digit PIN sent to your postal address. You’ll get an email confirmation once your verification is complete.


Send money

With a verified profile, you’re now ready to send money online!


A few reasons to send money with us

Money in minutes

The cash is ready for pickup at an agent location in minutes1.

Transparent fees

Check our transfer fees2 and exchange rates upfront.

Peace of mind

Track transfers with tracking numbers (MTCN).

Ready to send money?

How much can you send online?

With Western Union, you can send up to 100,000 JPY per transfer.

Ready to register?

Need help?

Visit our FAQs or just get in touch. Our Customer Care is just a call away.

English: 24/7
Japanese: 9 am to 10 pm, daily

0120-961-623(Toll-Free from Japan)
+81-3-6868-0758 (From overseas)

1 Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory issues, identification requirements, required receiver action(s), agent location hours, differences in time zones, or selection of delayed options. Additional Restrictions may apply. See terms for details

2 Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees and foreign exchange rates may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice. Subject to applicable taxes (if any).