How to receive money with Western Union in Italy

With convenient ways to receive money in Italy, we make getting your funds fast, easy and reliable.

Be informed. Be aware. Protect yourself from fraud.
WUDB App EN Italy

Digital Banking app from Western Union

Try the Western Union Digital Banking app and enjoy digital banking and international money transfer all in one place.

Get up to 6% interest* on your savings.

Send money instantly and fee-free* to Western Union Digital Banking users.

Bank in multiple currencies.

Receive a free Visa Platinum debit card*

Simple steps for receiving money with a bank account


Provide the sender your information

Just a few details is all the sender needs to transfer money. Required information varies depending on your location, but the bank name is mandatory in most countries.


Track the money transfer

Your money is on its way! Use the tracking number (MTCN) to track the funds.


Money received

Check your bank account and enjoy your money transfer!

Convenient ways to receive money

Frequently Asked Questions about receiving money

Can you receive money from Western Union online?

Yes, you can have funds sent directly to your bank account when your sender selects ‘Bank account’ during the money transfer.

How do I receive money from Western Union at an agent location?
  1. At the agent location provide your ID, the MTCN, expected amount, sender’s country and full name.
  2. Collect your money and the receipt.
What do I need to pick up cash at an agent location?

Please have these on hand:

  • The sender’s full name (first, middle, and last name)
  • The country where the money was sent from
  • The approximate amount that was sent
  • The unique number of the money transfer (MTCN)
  • Your government-issued identification document(s) as required.
How can I find out if a money transfer is ready for me to pick up?

Go to our website or app and select ‘Track transfer’. You’ll need the name of the person who sent you the money and the tracking number (MTCN).

Have more questions about receiving money with Western Union?

Contact our Customer Care team or visit our FAQ page for more information.


Relied on by customers around the world

As a global leader in cross-border, cross-currency money movement, Western Union aims to help grow economies and create a better world. Billions of accounts worldwide can receive funds online, with our app or in person. So, go ahead: tell your sender to transfer money with us and enjoy ease of use, reliable service and all other benefits we have to offer.

Encryption to help protect your transfers

We’re committed to keeping your data secure

Money transfers at your fingertips with our app

Track your money transfer in real time.

Find an agent location nearby.

Download the app

Rating as of 14 October 2022.

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