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Contact Us

 

If you are unsatisfied with your online transaction, you have several options to follow up:

Complete the form below.

The Online Dispute Resolution (ODR) offers a simple, efficient, fast, low-cost, and out of-court solution to disputes related to online transfers. For more information go to: http://ec.europa.eu/consumers/odr/.

To exercise your privacy rights, please contact Western Union by completing the Individual Rights Request form.

 

Contact us by phone

If you have questions about online transactions:

  • In Italy, call 800 789 124

 

English/Italian/French: Daily, 9:00am – 12:00am EET

Romanian: Mon-Sat, 9:00am – 9:00pm EET

 

  • Outside of Italy, call +322 639 7065.
Contact us by Mail

Western Union Processing Italy
Lithuania UAB
J. Balcikonio Str 3, Vilnius, Lithuania LT-08247