If you are unsatisfied with your online transaction, you have several options to follow up:
Complete the form below.
The Online Dispute Resolution (ODR) offers a simple, efficient, fast, low-cost, and out of-court solution to disputes related to online transfers. For more information go to: http://ec.europa.eu/consumers/odr/.
To exercise your privacy rights, please contact Western Union by completing the Individual Rights Request form.
Contact us by phone
If you have questions about online transactions:
English/Italian/French: Daily, 9:00am – 12:00am EET
Romanian: Mon-Sat, 9:00am – 9:00pm EET
|Contact us by Mail
Western Union Processing Italy
J. Balcikonio Str 3, Vilnius, Lithuania LT-08247