Contact Information

We’re happy to answer any questions you may have

Can’t find what you need in our FAQs pages? Get in touch with our Customer Care representative.

Give us a call
Get in touch with our Customer Care representative for assistance:
800 789 124
If calling from overseas:
+322 639 7065
Give us a call
Find a location
Find contacts of a Western Union agent location for retail-related enquiries.
Find a location

If you have questions about online transactions

Contact us by phone
English/Italian/French: Daily, 9:00am – 12:00am CET
Romanian: Mon-Sat, 9:00am – 9:00pm CET

The Online Dispute Resolution (ODR) offers a simple, efficient, fast, low-cost, and out of-court solution to disputes related to online transfers. For more information go to: https://ec.europa.eu/consumers/odr/.