Contact Us

If you are unsatisfied with your online transaction, you have several options to follow up:

Complete the form below.
Call us at 800 789 124
Email Customer Care at Italy.Customer@westernunion.it

Use Online Dispute Resolution (ODR) - The ODR offers a simple, efficient, fast, low-cost, and out of-court solution to disputes connected to online transactions. Visit http://ec.europa.eu/consumers/odr/.

All options are mandatory unless labelled optional.

First Name:

Last name:

Email address:

Service Department:

Subject Inquiry:

Tracking Number

How can we help?
Characters remaining 4000

Please enter the security code in the box below:

The text above is not case sensitive

All options are mandatory unless labelled optional.

Contact us by phone

If you have questions about online transactions:

In Italy, call 800 789 124 (available daily from 8 a.m. to 11 p.m.)
Outside of Italy, call +322 639 7065.

Contact us by Mail

Western Union Processing Italy
Lithuania UAB
J. Balcikonio Str 3, Vilnius, Lithuania LT-08247

Corporate Headquarters
12500 E. Belford Ave
Englewood, CO 80112
USA
+1-720-332-1000

Media Relations
12500 E. Belford Ave
Englewood, CO 80112
USA
+1-720-332-1000 ext.5

Please correct below errors