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Contact Us

If you are unsatisfied with your online transaction, you have several options to follow up:

  • Complete the form below.
  • Call us at 800 789 124
  • Email Customer Care at

Use Online Dispute Resolution (ODR) - The ODR offers a simple, efficient, fast, low-cost, and out of-court solution to disputes connected to online transactions. Visit


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Contact us by phone

If you have questions about online transactions:

  • In Italy, call 800 789 124 (available daily from 8 a.m. to 11 p.m.)
  • Outside of Italy, call +322 639 7065.
Contact us by Mail

Western Union Italy
Lithuania UAB
J. Balcikonio Str 3, Vilnius, Lithuania LT-0824
Corporate Headquarters
12500 E. Belford Ave
Englewood, CO 80112

Media Relations
12500 E. Belford Ave
Englewood, CO 80112
+1-720-332-1000 ext.5

License Holder for Money Transfer

Service Offered by Agents
Western Union Payment
Services Ireland Limited
Unit 9, Richview Office Park,
Clonskeagh, Dublin 14, Ireland
+49 (0) 69 8509 8373