Contact Information

We're happy to answer any questions you may have

Can’t find what you need in our FAQs pages? Get in touch with our Customer Care representative.

If you have questions about online transactions

Contact us by phone
English/Italian/French: Daily, 9:00am – 12:00am CET
Romanian: Mon-Sat, 9:00am – 9:00pm CET

Contact us by mail
Western Union Processing Italy
Lithuania UAB
J. Balcikonio Str 3, Vilnius, Lithuania LT-08247

The Online Dispute Resolution (ODR) offers a simple, efficient, fast, low-cost, and out of-court solution to disputes related to online transfers. For more information go to: https://ec.europa.eu/consumers/odr/.