Your Cash, Your Way

Manage your cash easily with Western Union. From cash deposit and currency exchange to cash transfers and payments, we make handling money simple, secure, and convenient – whether you are at home or abroad.

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Learn how to #BeFraudSmart

Reliable service since 1851

200+ countries and territories

Send cash in minutes1

Pick the cash service you need:

Digital is our engine, cash is our heart. Keep moving forward with us — unlock faster, smarter money solutions designed to fit your everyday life.

Deposit cash

Top up any Italian bank account at nearest Western Union location.

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Send & pick up cash

Send cash to someone or collect your emergency cash abroad.

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Currency exchange

Exchange, buy or sell currency in selected locations in Italy.

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Deposit Cash at our agent location

Need to pay money into a bank account but don’t have a branch nearby? With Western Union, it’s easy to deposit cash directly to any bank – including Intesa Sanpaolo, UniCredit, Poste Italiane, BNL, ING, and many more. Thousands of agent locations across Italy make it simple and fast to move money when you need it.

 

How to deposit cash at a Western Union location:

  1. Find your nearest location using our agent locator tool.
  2. Bring a valid ID.
  3. Share your bank details – deposit to your own account or send to friends and family.
  4. Pay in cash – we’ll transfer it securely to the chosen bank account.

It’s quick, convenient, and safe – perfect for everyday banking and peace of mind.

Find a location to deposit cash
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Send Cash – support friends & family

Need to send cash? Western Union helps you reach friends and family in over 200 countries and territories. Your loved ones can pick up the money at thousands of agent locations within minutes1.

 

How to send cash:

  1. Visit your local agent location
  2. Show your ID
  3. Share details of your receiver
  4. Pay – money sent!

Your receiver can track the transfer and collect cash at any location.

Find a location to send cash
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Pick up Cash abroad

Traveling abroad? Send cash to yourself with Western union – online, via app, or in person – and pick it up in local currency when you arrive. Avoid carrying large amounts of cash through airports, lock in today’s exchange rate, and have emergency cash ready where cards aren’t accepted. Simply collect your money at thousands of locations worldwide using your ID and MTCN – secure, convenient, and there when you need it.

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Currency Exchange

Easily exchange foreign cash into euros or convert euros into 17 major foreign currencies—including USD, GBP, and CHF — at participating Western Union locations.

  • Check live exchange rates online
  • Lock in a competitive rate before visiting
  • Find your nearest Western Union Store
  • Pick up your foreign currency in cash at the location

Whether you’re preparing for travel or need emergency currency exchange, Western Union makes it fast and convenient.

Find exchange currency location

Prefer to go cashless? Discover Western Union digital travel essentials

Top-up Mobile Wallet

Keep your digital wallet3 ready with quick top-ups. Perfect for safe, cashless spending abroad, it supports multiple currencies and makes paying for local transport, dining, and shopping effortless.

Top-up a mobile phone now

Top-up Mobile Phones

Stay connected wherever you go with our partner Ding by quickly topping up prepaid mobile phone credit in over 150 countries. Whether for yourself or loved ones abroad, recharge securely with fast delivery of credit.

Top-up a mobile phone now

Get an e-SIM

Activate a Breeze eSIM instantly without swapping SIM cards. Choose data plans tailored for your destination, enjoy unlimited travel data, and stay online across multiple countries with one simple setup.

Get an eSIM

Frequently asked questions

How fast can cash be picked up in a foreign country?

Cash is usually available in 15-30 minutes1, though it may take until the same or next day depending on local agent hours and destination.

Are there restrictions on the amount of cash I can send or receive internationally?

You can transfer up to 50,000 EUR when making a bank transfer to a bank account from Italy. Different limits apply for other payment and receiving methods. To check more sending limits, use our money transfer form before completing your transfer.

What happens if I lose my tracking number (MTCN) while traveling?

If you lose your MTCN (Money Transfer Control Number), you can still track your transfer on the Western Union website or app by selecting “Don’t know the MTCN?” and entering your phone number or the sender and receiver’s names, along with the transfer details. If you sent money online or on the app, you can also find the MTCN in your transfer history or confirmation email. For transfers sent in-store, check your receipt or contact customer care for help. The MTCN is required for cash pickup, so keep it safe and only share it with the intended recipient.

Can I send money for cash pick-up if I’m already traveling abroad?

Money can be sent online or via app at any time. You or your recipient can pick up cash at any Western Union location in the destination country.

What do I do if my transfer is delayed while traveling?

While we try our best to make every transfer seamless, sometimes it might be put on hold or get delayed. It could be because of the following:
  • We’re verifying your identity.
  • We are double-checking a few other details.
  • Your bank is reviewing your transfer.
  • We’re waiting for more information from you.
To avoid any further delay, you may contact us with your tracking number (MTCN). If need be, we may contact you.
For a better transfer experience going forward, please provide the following details accurately:
  • Your receiver’s name as it appears on their government-issued ID.
  • Your and your receiver’s bank, credit or debit card, or wallet details.
  • Your contact details such as phone number and email address.
  • Your ID details.

Can I pay with international bank cards or mobile wallets when traveling?

Supported payment methods include debit/credit3 cards (Visa, Mastercard, Maestro) and sometimes mobile phones, with extra verification for security. To check available payment methods, use our money transfer form.

Have questions or need help?

Contact our Customer Care team or visit our FAQ page for more information.

See FAQs

1 Transfer speed and fund availability may be affected by factors such as service choice, amount, destination, currency, regulations, ID requirements, and system availability of our banking partners. Not available for all transactions. See Terms for details.

2 Western Union makes money from currency exchange. Fees and rates subject to change without notice.

3 Additional third-party charges may apply.