Send money
from Hong Kong

1.Log in or register
- Visit wu.com and follow the steps to create a profile with your email address and mobile number.

2. Start your transfer
- Enter the destination country and the amount you’d like to send.
- Choose the payout method:
cash, direct to bank, or mobile wallet based on your receiver's country.

3. Enter your receiver’s details
- If you’re sending money directly to a bank account, keep your receiver’s bank name, code, and account number¹ handy. Learn more about what bank details are needed.
- You may save your receiver’s details for convenient repeat transfers.

4. Pay and send
- Pay for the transfer via your Hong Kong-issued credit card² or bank transfer.
- Check all the details before hitting send.
- You’ll get a confirmation email with the tracking number (MTCN). Use it to track your transfer and share it only with your receiver.

1. Download the app
Download the Western Union^® app on Apple App Store or Google Play Store.

2. Log in or register
- Follow the steps in the app to create a profile with your email address and mobile number.

3. Start your transfer
- Enter the destination country and the amount you’d like to send.
- Choose the payout method: cash, direct to bank, or mobile wallet based on your receiver’s country.
- Enter your receiver's full name, address, and bank details¹.

4. Pay and send

- Pay for the transfer via your Tap & Go wallet, your Hong Kong-issued credit card², bank transfer, or cash.
- Check all the details before hitting send.
- You’ll get a confirmation email with the tracking number (MTCN). Use it to track your transfer and share it only with your receiver.

1. Visit a Western Union agent location
- With more than 100 agent locations³ in Hong Kong, it’s easy to find one nearby.

2. Share your details
- Provide the agent with your full name and a valid government-issued photo ID.
- Fill out and submit the Send money form.

3. Share your receiver’s details
- Provide the agent with your receiver’s full name, the destination country, and the exact amount you wish to send.
- Choose the payout method: cash, direct to bank, or mobile wallet⁴ based on your receiver’s country.

4. Pay and send
- Pay for your transfer in cash.
- You’ll get a receipt with the tracking number (MTCN). Use it to track your transfer and share it only with your receiver.

1.Log in or register
- Go to wu.com or open our app.
- Not registered? Create a profile or learn more.

2. Start your transfer
- Enter the destination country and the amount you’d like to send.
- Select Pay in-store as the funding method.

3. Enter your receiver’s details
- Add a receiver by entering their full name and address.
- You may save your receiver's details for convenient repeat transfers.

4. Pay in-store

- Visit a Western Union agent location and provide your registered mobile number. Some agents might also ask for your photo ID.
- If you visit a 7-Eleven convenience store, show the agent the QR code you received on email.
- Pay for the transfer in cash.
- You’ll get a confirmation email and receipt with the tracking number (MTCN). Use it to track your transfer and share it only with your receiver.