Your money transfer, your choice
Choose how you’d like to send money with Western Union:
Online
Create your profile and send
money from your Hong Kong
issued credit or debit card1.
At an agent location
Visit any of our 100+ agent
locations2 in Hong Kong to
send money in person.
On the app
Send money on our app, with
just a few taps. It’s quick,
simple, and convenient.
Start online, pay in-store
Start your money
transfer online and pay
cash in-store.
How do I send money from Hong Kong?
Simply follow our step-by-step guide.
-
Online
-
At an agent location
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Mobile App
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Start online, pay in-store
Your receiver can pick up the cash in minutes3 at one of our 100+ agent locations2 in Hong Kong, or at any of our 525,000+ locations around the world.
1) Register or Log in to your profile. Then click on Send money.
2) Fill out your money transfer details. Make sure to include your receiver’s complete information4 and then select Cash as the payout method.
3) Pay for the transfer. You can pay via bank transfer or with your Hong Kong-issued credit or debit card1. If this is your first transfer, you will need to complete the registration by verifying your email address.
4) Track your transfer. Upon successful payment, you’ll receive an email receipt with your Money Transfer Control Number (MTCN), which you can use to track your transfer.
5) Inform your receiver. Share the MTCN with your receiver and let them know that the cash is ready for pickup at an agent location. Do not disclose your money transfer details to anyone except your intended receiver.
Send money online to a bank account
Send money directly to your receiver’s bank account around the world. You may also check our direct to bank country information to know if this service is available in your destination country.
1) Register or Log in to your profile. Then click on Send money.
2) Fill out your money transfer details. Make sure to include your receiver’s complete information4 and then select Cash as the payout method.
3) Pay for the transfer. You can pay via bank transfer or with your Hong Kong-issued credit or debit card1. If this is your first transfer, you will need to complete the registration by verifying your email address.
4) Track your transfer. Upon successful payment, you’ll receive an email receipt with your Money Transfer Control Number (MTCN), which you can use to track your transfer.
5) Inform your receiver. Share the MTCN with your receiver and let them know that the cash is ready for pickup at an agent location. Do not disclose your money transfer details to anyone except your intended receiver.
Send money from an agent location for a cash pickup
Your receiver can pick up cash in minutes3 at one of our 100+ agent locations2 in Hong Kong, or at any of our 525,000+ locations around the world.
1) Go to an agent location. You can find your nearest one here. Make sure to bring a government-issued photo ID with you.
2) Fill out the Send Money form. Submit the completed form to the agent along with the money you wish to send, and your ID.
3) Pay for the transfer. You can pay with cash or your Hong Kong-issued credit card1.
4) Track your transfer. Upon successful payment, you’ll be given a receipt with your Money Transfer Control Number (MTCN), which you can use to track your transfer.
5) Inform your receiver. Share the MTCN with your receiver and let them know that the cash is ready for pickup at one of our agent locations. Do not disclose your money transfer details to anyone except your intended receiver.
Send money from an agent location to a bank account
Send money directly to your receiver’s bank account around the world. You may also check our direct to bank country information to know if this service is available in your destination country.
1) Know your receiver’s bank details. You will need your receiver's bank name, code, and bank account number. Learn more about what bank details are needed5.
2) Go to an agent location. You can find your nearest one here. Make sure to bring a government-issued photo ID with you.
3) Fill out the Send Money form. Add your receiver’s bank information5 and submit the completed form to the agent along with the money you wish to send, and your ID.
4) Pay for the transfer. You can pay with cash or your Hong Kong-issued credit card1.
5) Track your transfer. Upon successful payment, you’ll be given a receipt with your Money Transfer Control Number (MTCN), which you can use to track your transfer. Do not share your money transfer details with anyone except your intended receiver.
Send money on the app for a cash pickup
Your receiver can pick up cash in minutes3 at one of our 100+ agent locations2 in Hong Kong, or at any of our 525,000+ locations around the world.
1) Download the Western Union® app on Apple app store and Google play store.
2) Register or log in to your profile. Then click on Send Money
3) Fill out your money transfer details. Make sure to include your receiver’s complete information4 and then select Cash Pickup as the payout method.
4) Pay for the transfer. You can pay via your Tap & Go* app, bank transfer or with your Hong Kong-issued credit or debit card1. If this is your first transfer, you will need to complete the registration by verifying your email address.
5) Track your transfer. Upon successful payment, you’ll receive an email receipt with your Money Transfer Control Number (MTCN), which you can use to track your transfer.
6) Inform your receiver. Share the MTCN with your receiver and let them know that the cash is ready for pickup at an agent location. Do not disclose your money transfer details to anyone except your intended receiver.
*Please make sure to have the Tap & Go app installed on your phone, with sufficient balance in the account to fund your transfer.
*You will need to enter your 6 digit Tap & Go PIN while making the payment.
Send money on the app to a bank account
Send money directly to your receiver’s bank account around the world. You may also check our direct to bank country information to know if this service is available in your destination country.
1) Download the Western Union® app on Apple app store and Google play store.
2) Know your receiver’s bank details. You will need your receiver's bank name, code, and bank account number. Learn more about what bank details are needed5.
3) Register or log in to your profile. Then click on Send Money
4) Fill out your money transfer details. Make sure to include your receiver’s complete information4 and then select Cash Pickup as the payout method.
5) Pay for the transfer. You can pay via your Tap & Go* app, bank transfer or with your Hong Kong-issued credit or debit card1. If this is your first transfer, you will need to complete the registration by verifying your email address.
6) Track your transfer. Upon successful payment, you’ll receive an email receipt with your Money Transfer Control Number (MTCN), which you can use to track your transfer.
*Please make sure to have the Tap & Go app installed on your phone, with sufficient balance in the account to fund your transfer.
*You will need to enter your 6 digit Tap & Go PIN while making the payment.
Send money in-store for a cash pickup
Your receiver can pick up cash in minutes3 at one of our 100+ agent location2 in Hong Kong, or at any of our 525,000+ locations around the world.
1) Register or log in to your profile. Then click on Send Money
2) Start the transfer. Make sure to include your receiver’s complete information4 and then select Pay in-store as the funding method.
3) Pay for the transfer. Visit your nearest agent location and hand over the money to be sent together with the transfer fee. Make sure to bring a government-issued photo ID with you. If this is your first transfer, you will need to complete the registration by verifying your email address.
4) Track your transfer. Upon successful payment, you’ll receive an email receipt with your Money Transfer Control Number (MTCN), which you can use to track your transfer.
5) Inform your receiver. Share the MTCN with your receiver and let them know that the cash is ready for pickup at an agent location. Do not disclose your money transfer details to anyone except your intended receiver.
Why send money with Western Union?
It’s quick
It takes just minutes 3 for your money transfer to reach an agent location.
It’s convenient
With 525,000+ locations 2 around the world, it's easy to find one near your receiver.
It’s reliable
We have over 145 years of experience in money transfers around the world.
Ready to send money?
Get started
1 If you're using a credit card, a card-issuer cash advance fee and associated interest charges may apply. You can avoid these fees by using a debit card.
2 Network data as of 31 March 2019.
3 Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory and foreign exchange issues, required receiver action(s), identification requirements, agent location hours, differences in time zones, or selection of delayed options. Additional restrictions may apply. See Terms and conditions for details.
4 Please provide your receiver’s name as it appears on the ID they will be presenting to pick up the money.
5 Please use care when providing bank account information. Funds will be paid into the bank account corresponding to the account number you provide. The receiver's account must be a local currency payout account.