Send money online for 5 HKD transfer fee1 when you pay via Tap & Go wallet2 or bank transfer.
Send money from your bank account to your loved ones overseas.
Check transfer fees and exchange rates
up front when you send to an overseas bank account
and pay via Tap & Go wallet or bank transfer.
It’s as reliable and just as fast as sending money using your bank.
Check bank account transfer service availability by destination country.
Select our direct to bank service.
Enter your receiver’s bank account information.
Pay using bank transfer or Tap & Go wallet. The money will be deposited into your receiver’s bank account within 1 bank business day3.
You will receive a confirmation by email with the tracking number (MTCN).
Visit our FAQs or get in touch. Our Customer Care is just a call away.
Toll-free: 21179088
Direct dial within Hong Kong:
+85221179088
Available daily
English, Bahasa, Tagalog: 8 am to 9 pm
Cantonese: 8 am to 8 pm
Mandarin: 8 am to 11 pm
1 Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees, foreign exchange rates and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice.
2 Additional third-party charges may apply, including SMS and account over-limit and cash-out fees. See the transfer form for restrictions. See Terms and Conditions for details.
3 Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory and foreign exchange issues, required receiver action(s), identification requirements, Agent location hours, differences in time zones, or selection of delayed options. Additional Restrictions may apply. See Online Terms & Conditions for details.