Register to send money from Hong Kong


Register your profile in 3 simple steps

Simply follow these steps to send money online:


Create your profile

Provide your name to match your official identification document. Then create your log in details by using your email address or mobile number.


Provide your details

We are legally required to request the following information to match your government-issued ID

  • Full name
  • Date of birth
  • Nationality
  • ID information

Verify your identity

You can send up to 7,500 HKD without verifying your identity.

If you intend to send more, you will need to complete your identity verification. Upload a copy of your valid government-issued ID, front and back, and an additional supporting official document copy with proof of address, such as: electricity bill, natural gas bill, water bill, or any utility bill.


Send money

With a registered Western Union profile and verified identity, you’re now ready to send money online!

Why send money with Western Union?

Money in minutes

The cash is ready for pickup at an agent location in minutes1.

Transparent transfer fees

Check our transfer fees and exchange rates upfront.

Peace of mind

Track money transfers with a tracking number (MTCN).

Ready to send money?

Ready to send money overseas from Hong Kong?

What you will need to send a money transfer with Western Union:

  1. An online profile.
  2. A verified identity to send more than 7,500 HKD.
  3. A valid credit card, Tap&Go wallet on the app only, or set up a bank transfer to pay for the money transfer.
  4. Your receiver’s details:
    • Complete name that matches their ID
    • Bank account details (to send money to their account)
    • Mobile number (to send to their mobile wallet)

How much can you send online?

With a verified Western Union profile, depending on country limits, you can send up to 392,000 HKD.

To send more, visit a Western Union agent location and start a money transfer in person.

Last year, our customers made 268 million transfers


We’re in 200+ countries and territories


We’ve been moving money for over 145 years


We’ve served millions of customers worldwide

Ready to register?

Need help?

Visit our FAQs or get in touch. Our Customer Care is just a call away.

Toll-free: 21179088

Direct dial within Hong Kong:

Available daily
English, Bahasa, Tagalog: 8 am to 9 pm
Cantonese: 8 am to 8 pm
Mandarin: 8 am to 11 pm

1 Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory issues, identification requirements, Agent location hours, differences in time zones, or selection of delayed options. Additional Restrictions may apply. See terms for details.