If you want to send more than 1.000 EUR, we will need to confirm your identity. Once your identity has been verified, your sending limit will automatically increase to 5.000 EUR within a 3-day period, or up to 50.000 EUR for some countries. The maximum sending limit is displayed when you choose your receiver’s country on the send money page.
It‘s easy and fast.
You can verify your ID:
1. by uploading an official photo-ID (SOFORT & Bank transfer only)
2. through video chat
3. or via PostIdent at Deutsche Post.
1. Start your transfer
2. Select chosen payment method
3. Select type of ID and enter required details. (Please note that we only accept passports or national IDs from EU/EEA.)
4. Complete the payment process
5. Upload a clear picture of your ID
6. Receive verification number via email
*usually completed within 1 hour
confirmation is usually received within 4 hours
PC and Webcam
PostIdent by Deutsche Post (completed generally within 14 days)
On wu.com or in the app, log in to your profile. You can find your verification status on your profile page.