A new way to earn rewards

  • Over 12,000 online stores.
  • Exclusive deals.
  • Easy to send gifts.
  • Up to 30% cash back3.


Here's how the My WUSM program rewards you

Sign up for free!

Explore the exciting world of the My WU membership program – it’s rewarding and free.

Explore rewards

How to redeem

Online with WesternUnion.com
  1. Visit WesternUnion.com.
  2. Sign in with your profile credentials.
  3. Choose “My WU Rewards” from the main menu.
  4. Click on “Redeem Rewards”.
  5. Choose your reward.
On the My WU portal
  1. Sign on with either your WU.com credentials or your My WU information.
  2. Choose a reward you would like to redeem.
  3. Click “Redeem now”.
In the app
  1. Download the Western Union app to your mobile phone.
  2. Log in with your Western Union credentials.
  3. Select “My WU” from the menu.
  4. Tap “Redeem Points”.
Via text4

No smartphone? No problem. You can redeem your rewards via text4.

Send a text4 to 491771789460 with your My WU number and one of the following keywords:
BAL, PUNKTE – To check your My WU points balance

5EUR – 5 EUR discount
10EUR – 10 EUR discount
15EUR – 15 EUR discount
20EUR – 20 EUR discount

Your transfer fee discount2 will apply automatically to your next qualifying money transfer.
Standard messaging and/or data rates may apply.

Redeem on the My WU Portal
  1. Once you accrue €20 in your wallet, you will be eligible to withdraw cash back.
  2. Click on “Withdraw cash back” button.
  3. Specify the amount you want to withdraw.
  4. Click “Withdraw”.
  5. Pick up your cash at a WU agent location.
Frequently asked questions

Get your My WU program questions answered and learn how to make the most of your My WU program membership.

Need more help regarding rewards?

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Rating as of 5 July 2021.

1 Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees, foreign exchange rates, and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice.

2 Fee reductions apply only to the Western Union® transfer fee for a single Western Union Money Transfer® or Quick Collect® transaction. Excludes all other services, including without limitation, online bill payments, and money transfers via social/chat applications. Points used will not be reversible and if amount of transfer fee is less than redeemed discount, no cash, credit or refund will be provided. Western Union reserves the right to offer promotional discounts that cannot be combined with My WU® fee reductions.

3 Subject to WU Shop Terms and Conditions

4 By texting one of the identified keywords to 491771789460 you authorize us to send to your mobile number automated text messages relating to the key word’s described purpose. Consent not required for purchase and may be revoked at any time. Msg & Data Rates Apply. Send STOP to 491771789460 to cancel, Send HELP to 491771789460 for help. Mobile carriers are not liable for delayed or undelivered messages. For Western Union’s Privacy Statement visit WU.com.