Receive money your way in Austria

Western Union offers many convenient ways for you to receive money transfers from abroad or in Austria. You and your sender can choose what’s best for you.


Simple steps for receiving money with a bank account


Provide the sender your information

Just a few details is all the sender needs to transfer money. Required information varies depending on your location, but the bank name is mandatory in most countries.


Track the transfer

Your money is on its way! Use the tracking number (MTCN) to track the funds.


Money received

Check your bank account and enjoy your money transfer!

Instructional _ send n receive

Receive your money transfer in a variety of ways

Knowing money is on its way is a good feeling. Whether you need money because your flight was cancelled, for an emergency repair, or you’re simply the recipient of a very nice birthday gift, Western Union makes it easy to receive money in a variety of ways. Whatever the occasion, receiving money from abroad or in Austria is not only a lifesaver — it’s a reminder that the world isn’t nearly as big as it felt a few minutes ago.


Relied on by customers around the world

As a global leader in cross-border, cross-currency money movement, Western Union aims to help grow economies and create a better world. Billions of accounts worldwide can receive funds online, with our app or in person. So, go ahead: tell your sender to transfer money with us and enjoy ease of use, reliable service and all other benefits we have to offer.

Encryption to help protect your transfers

We’re committed to keeping your data secure

International money transfer services at your fingertips

Send money on the go 24/7.

Track your money transfer in real time.

Resend quickly to friends and family.

Learn more

Rating as of 15 March 2022.


Frequently asked questions about receiving money from abroad

How will I know if my money is ready to collect?

Simply locate the ‘Tracking’ link on westernunion.com or the Western Union® app. Type the sender’s name and MTCN then you will see an update on the status of your transfer. Check your money transfer status now.

How do I receive money with Western Union without a bank account?

You can easily pick up cash at one of hundreds of thousands of agent locations around the world. Simply take your MTCN (tracking number) and valid ID to collect your money. Find your nearby Western Union location.

What do I need to pick up cash at an agent location?

Please have these on hand:

  • The sender’s full name (first, middle, and last name).
  • The country where the money was sent from.
  • The approximate amount that was sent.
  • The unique number of the transaction (MTCN).
  • Your government-issued identification document(s) as required.

The following documents are accepted in Austira:

  • National ID card.
  • Permanent Residence Card.
  • Passport.

Still have questions about receiving money?

Contact our Customer Care team or visit our FAQ page for more information.

1 Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory issues, identification requirements, Agent location hours, differences in time zones, or selection of delayed options. For mobile transactions funds will be paid to receiver’s mWallet account provider for credit to account tied to receiver’s mobile number. Additional third-party charges may apply, including SMS and account over-limit and cash-out fees. See the transfer form for restrictions.

2 Do not share details of the money transfer to anyone other than your receiver.