Receive money your way in Austria

Western Union offers many convenient ways for you to receive money transfers from abroad or in Austria. You and your sender can choose what’s best for you.

Get started
Smarter. Safer. Together. Learn how to #BeFraudSmart

We encrypt your transfers

We encrypt your transfers

We are committed to keeping your data secure

We are committed to keeping your data secure

We’ve sent money around the world for over 150 years

We’ve sent money around the world for over 150 years

Simple steps for receiving money with a bank account

1

Provide the sender your information

Just a few details is all the sender needs to transfer money. Required information varies depending on your location, but the bank name is mandatory in most countries.

Instructional-_-receiver
Instructional-_-track-transfer
2

Track the transfer

Your money is on its way! Use the tracking number (MTCN) to track the funds.

3

Money received

Check your bank account and enjoy your money transfer!

Instructional _ send n receive
  • 1

    Provide the sender your information

    Just a few details is all the sender needs to transfer money. Required information varies depending on your location, but the bank name is mandatory in most countries.

    Instructional-_-receiver
  • Instructional-_-track-transfer
    2

    Track the transfer

    Your money is on its way! Use the tracking number (MTCN) to track the funds.

  • 3

    Money received

    Check your bank account and enjoy your money transfer!

    Instructional _ send n receive

Receive your money transfer in a variety of ways

Knowing money is on its way is a good feeling. Whether you need money because your flight was cancelled, for an emergency repair, or you’re simply the recipient of a very nice birthday gift, Western Union makes it easy to receive money in a variety of ways. Whatever the occasion, receiving money from abroad or in Austria is not only a lifesaver — it’s a reminder that the world isn’t nearly as big as it felt a few minutes ago.

  • Spot _ bank building (1
    Bank account

    Your loved ones can send money directly to billions of bank accounts. Check if you’ve received the money transfer using digital or online banking, online at westernunion.com, or with the Western Union® app.

  • Spot_dollar_pen
    Agent location

    All you need to pick up cash at any of our agent locations around the world in minutes1 is a few transfer details, your Money Transfer Control Number (MTCN), and a valid ID.

  • Debit or credit card

    Send money directly to your receiver’s debit or credit2 card where the service is available. Funds will be paid directly into the bank account associated with receiver’s card.

    Send now
  • Mobile Wallet

    Your receiver can get the money easily on their mobile phone2. Check if the reception option is available for their country.

    Learn more
H2SM-man

Relied on by customers around the world

As a global leader in cross-border, cross-currency money movement, Western Union aims to help grow economies and create a better world. Billions of accounts worldwide can receive funds online, with our app or in person. So, go ahead: tell your sender to transfer money with us and enjoy ease of use, reliable service and all other benefits we have to offer.

Encryption to help protect your transfers

We’re committed to keeping your data secure

International money transfer services at your fingertips

Send money on the go 24/7.

Track your money transfer in real time.

Resend quickly to friends and family.

Learn more
4.7 /5

Rating as of 21 October, 2025.

app-store
4.6 /5

Rating as of 21 October, 2025.

google-play
Scan the QR code to download the app
(iOS | Android)
hand-phone

Frequently asked questions about receiving money from abroad

How will I know if my money is ready to collect?

Simply locate the ‘Tracking’ link on westernunion.com or the Western Union® app. Type the sender’s name and MTCN then you will see an update on the status of your transfer. Check your money transfer status now.

How do I receive money with Western Union without a bank account?

You can easily pick up cash at one of hundreds of thousands of agent locations around the world. Simply take your MTCN (tracking number) and valid ID to collect your money. Find your nearby Western Union location.

What do I need to pick up cash at an agent location?

Please have these on hand:

  • The sender’s full name (first, middle, and last name).
  • The country where the money was sent from.
  • The approximate amount that was sent.
  • The unique number of the transaction (MTCN).
  • Your government-issued identification document(s) as required.

The following documents are accepted in Austira:

  • National ID card.
  • Permanent Residence Card.
  • Passport.

Still have questions about receiving money?

Contact our Customer Care team or visit our FAQ page for more information.

See FAQs

1 Transfer speed and fund availability may be affected by factors such as service choice, amount, destination, currency, regulations, ID requirements, and system availability of our banking partners. Not available for all transactions. See Terms for details.

2 Additional third-party charges may apply.