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Contact Us

If you are unsatisfied with your online transaction, you have several options to follow up:

  • Complete the form below.
  • Call us at 0800 29 7579
  • Email Customer Care at austria.customer@westernunion.at

Use Online Dispute Resolution (ODR) - The ODR offers a simple, efficient, fast, low-cost, and out of-court solution to disputes connected to online transactions. Visit http://ec.europa.eu/consumers/odr/.

 

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Contact us by phone

If you have questions about online transactions, please call one of the following:

  • In Austria, call 0800 29 7579 (Monday to Friday: 09:00 am - 06:00 pm / Saturday: 08:00 am - 06:00 pm).
  • Outside of Austria, call +322-639-7500

For customers outside Austria, please select your country's website from the top banner and call the local number on that country's Contact Us page.

Contact us by Mail

Western Union <Austria>
Lithuania UAB
J. Balcikonio str 3, Vilnius, Lithuania LT-08247

For questions about our services at Agent locations, please contact your local Western Union Agent location: 

BAWAG P.S.K. Austrian Post                    05 99 05 32 986
Interchange Austria GmbH                      01 533 96 22
R.Z.B.                                                    0810 200 866
Western Union International Bank GmbH  00800 33 44 33 55

 

 

 

Corporate Headquarters
12500 E. Belford Ave
Englewood, CO 80112
USA
 +1-720-332-1000

Additional Contact Information

To become a Western Union partner or Agent, please send an email to kooperation@intl.westernunion.com

 

Media Relations
12500 E. Belford Ave
Englewood, CO 80112
USA
+1-720-332-1000 ext.5

License Holder for Money Transfer

Service Offered by Agents
Western Union Payment
Services Ireland Limited
Unit 9, Richview Office Park,
Clonskeagh, Dublin 14, Ireland
+49 (0) 69 8509 8373