FAQ COVID-19

You don’t need to leave home to send money to your loved ones. In just a few steps you can verify your ID and enjoy online money transfers 24/7.

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How to verify your ID online

Register your profile on westernunion.com and follow the steps below to start your first online transfer.

Fill in your transfer details, choose ‘FPX’ as your payment method and select your bank name.
Enter your receiver’s details.
To continue, provide the details of the same ID you use at the location.
Review all details before confirming, then log in to the FPX page to complete your payment.

Registering and verifying at WU.com just got easier

You don’t need to leave home to send money to your loved ones. In just a few steps you can verify your ID and enjoy online money transfers 24/7.

Make fast transfers at westernunion.com

Send money at home, 24/7. Access the site on your browser, from any device. Pay via FPX banking or in cash.

Register profile

Use our app on the go

Send money from anywhere and anytime, 24/7.

Check our fees and exchange rates instantly.

Track your transfers at a glance.

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4.3/5

Rating as of September 03, 2021

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Need help?

Visit our FAQ section or contact us through our customer helpline.