FAQ COVID-19
You don't need to leave home to send money to your loved ones. In just a few steps you can verify your ID and enjoy online money transfers 24/7.
How to verify your ID online?
Register your profile on WU.com and follow the steps below to start your first online transfer.
Fill in your transfer details, choose ‘FPX’ as your payment method and select your bank name.
Enter your receiver's details.
To continue, provide the details of the same ID you use at the location.
Review all details before confirming and log in to the FPX page to complete your payment.
Make fast transfers at WU.com
Send money at home, 24/7 Access the site on your browser, from any device Pay via FPX banking or in cash
Use our app on the go
Send money from anywhere and anytime, 24/7 Check our fees and exchange rates instantly Track your transfers at a glance
Download the app now, for free
Need help?
Visit our FAQ section or contact us through our customer helpline.