Be sure everything is as it seems

#BeFraudSmart

You Are Our Partner. While Western Union works hard to help prevent fraud, we believe that fraud prevention is everyone’s responsibility. Your best defense is to be aware, educate yourself and use good judgment with our informative tips. Don’t fall victim: Learn how to spot the warning signs of a scam or scammer before it’s too late.

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Fraud alerts

Relationship Scam

Scammers contact their victims online and gain their trust by building fake relationships. After they have established trust, scammers ask their victims for money for various travel expenses, fees or other emergency expenses. If you’ll be looking for love online, remain alert for signs that the other party in your relationship may not be who they say they are.

Internet Purchase Scam

Scammers use websites or online classifieds to advertise items, such as mobile phones, event tickets and cars, that don’t exist. Be careful when sending money in response to an online advertisement.

Advanced Fee/Prepayment - Macau Scams

Victim receives a phone call from someone pretending to be an officer from a bank, government or law enforcement agency or debt collector. The scammer will then claim that the potential victim owes money or has an unpaid fine. Personal information and sensitive details may be provided to make the story seem more legitimate. Immediate payment is then demanded to fix any issues and to avoid consequences threatened if payment is not made immediately by money transfer.

Protect yourself from fraud

  • Check with the organisation involved by using their official numbers and not the number that was given during the call.
  • Requests for your passwords, account details, credit card numbers or any personal information.
  • Don’t pay for an item or service with a money transfer to an individual.
  • Never send money to someone you have not met in person.

Think you've been scammed?

Report it. You can help us and, in the process, help others from getting scammed in the future.

Call our Fraud Hotline at
1800 816332

File a fraud claim
Report to authorities

Forward the suspicious email to spoof@westernunion.com –do not cut and paste the contents, because valuable tracking information about the source will be lost.

Find out more

Fraud types

Protect Yourself—fraud comes in all shapes and sizes

  • Check with the organisation involved by using their official numbers and not the number that was given during the call.
  • Requests for your passwords, account details, credit card numbers or any personal information.
  • Don’t pay for an item or service with a money transfer to an individual.
  • Never send money to someone you have not met in person.

Test your fraud knowledge now
Smart people fall for scams every day. Test your knowledge of money transfer fraud and learn how to protect yourself.

Test your fraud knowledge now
Smart people fall for scams every day. Test your knowledge of money transfer fraud and learn how to protect yourself.

Newsroom

Western Union is helping to protect consumers from falling victim to money transfer scams through education and awareness.

Follow our alerts and updates

Knowledge can protect you

You work hard for your money and you want a company you can rely on when it comes to sending your money to friends and family. That’s why we want to help you protect yourself from fraud.

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Resource Center

Stand Guard—spot the warning signs of a scam before it’s too late, with tips, brochures, and other useful information.

Be resourceful, get educated and stop fraud
Keep informed and stay protected. The more information you have, the better you can shield yourself against criminals. Report fraud, stay updated on the latest scams, and learn how to detect con artists with these additional resources.