Contact us
Can't find what you need in our FAQs pages? Get in touch with our Customer Service representative.
We're happy to answer any questions you may have
Send us your query via email and we will contact you as soon as possible.
Malaysia.customer@westernunion.com
Phone
Get in touch with our Customer Care representative for assistance.
Toll free number 1-800-81-3399
Direct dial +85234080460
Locations
Find contact details of Western Union agent locations for retail-related enquiries.
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By Mail
Western Union Payments (Malaysia) Sdn. Bhd.
Level 22.03, The Gardens North Tower,
Mid Valley City, Lingkaran Syed Putra,
59200 Kuala Lumpur,
Malaysia
By Email
Malaysia.customer@westernunion.com
By Phone
Customer Care for Malaysia customers only - 1800 81 3399. For customers calling from outside Malaysia, please call +852 340 80460 (please note this is not a toll free number).
By National Relay Service
If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service.
TTY users phone 133 677 then ask for 1800 173 833.
Speak and Listen users phone 1300 555 727 then ask for 1800 173 833.
Internet relay users connect to the NRS then ask for 1800 173 833.