You can now send money to Nequi wallet with Western Union!

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What information do you need to send directly to Nequi wallet?

✓ Beneficiary’s full name (as registered on Nequi wallet)

✓ Telephone number associated with the Nequi´s wallet.

nequi-noification

Ensure that your beneficiary is affiliated to Nequi wallet.

  • The first time your beneficiary receives a remittance in their wallet, they will receive an SMS indicating the following:
  • Once in the Nequi App, the beneficiary must fill out the form once to activate automatic deposits and be able to receive remittances in the wallet.

Important:

  • Your beneficiary has only 3 days to register on Nequi and enable the option to receive remittances; otherwise, the transaction will be canceled and refunded.
  • The names and surnames registered in the transfer must match those of the Nequi wallet owner.

Need help?

Visit our FAQs or contact directly our Customer Care. We are always ready to support you by email at: atendimentoaocliente@westernunion.com
or by phone at the following numbers:

Money transfer phone number
0800 707 9330

For customers abroad – If you are outside Brazil and need our help.

+551131640697

Go to FAQs