You’ll need to verify your identity to send 1 000 EUR or more. After your identity has been verified, you’ll be able to send up to 5 000 EUR per transfer.
You can verify your identity in any of the following ways:
You just need to do the following:
You may also need to upload your credit or debit card details as a Proof of funds.
We may take 30 minutes or more to verify your identity. If we need additional information, we’ll request you to send it to firstname.lastname@example.org
1If you sent a transfer at a Western Union agent location before, please use the same government-issued ID that you used at the location.
Note: Before you upload a copy of your documents, be sure of the following:
To initiate identity verification by video chat, please do the following:
You can provide any one of the following:
If we need additional information from you, we’ll request you to send it to email@example.com.
Please note that the documents should be sent as PDFs or JPGs. Also, be sure your documents are clear and easy to read.
If you need to get in touch with Western Union, don’t hesitate to contact our Customer Care