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WESTERN UNION® – Singapore 2022 Seasonal (Ramadan) Incentive Campaign PROMOTION (“PROMOTION”) TERMS AND CONDITIONS

  1. Information on how to enter and the prizes form part of these terms and conditions. By participating, entrants agree to be bound by these terms and conditions.
  2. The promoter of this Promotion is Western Union Global Network Pte. Ltd. 77 Robinson Road, #35-01 Robinson 77, Singapore 068896 (“Promoter”).
  3. Entry is open to all Singaporean residents aged 18 years or above who satisfy the entry requirements outlined in clause 5 below (“Eligible Participants”). Employees (and their immediate families) of the Promoter, Western Union® Agents and Sub-agents, and service providers/marketing agencies associated with this Promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
  4. This Promotion commences on 12:01am (Singapore Time) 21st March 2022 and ends on 11:59pm (Singapore Time) on 31st May 2022 (“Promotion Period”) and is subject to extension by the Promoter. Entries received after 11:59pm (Singapore Time) on 31st May 2022 (or such later Promotion Period end date) will not be accepted and will be deemed invalid.
  5. Eligible Participants who, during the Promotion Period:
    • Receive communication from Western Union® through Western Union® mobile app inviting them to participate in the Promotion.
    • Send a digital money transfer (customers that transacted with Western Union® digital in the past) in the amount of SGD450 or more (principle amount, excluding transfer fees) via the digital Western Union® Money TransferSM service via Western Union® mobile app from Singapore to all countries and regions using a Money Transfer Control Number (“Qualifying Money Transfer”), will receive a SGD10 worth digital Tango voucher.
  6. Eligible Participants may only enter the Promotion once, with only the first Qualifying Money Transfer being automatically eligible for the Promotion.
  7. Available prizes (quantities and prize descriptions) are outlined below. Promoter reserves the right to refuse/deny any entrant it feels does not meet the eligibility qualifications stated in these terms and conditions.
    • A total of 800 SGD10 Tango vouchers available. Eligible Participants with a valid Qualifying Money Transfer will be entitled to receive a digital voucher from Tango Rewards with a value of SGD10 to be redeemed at a Tango partner brand (“Voucher”). Offer is valid while stocks last.
    • Eligible Participants will be notified via Western Union® app immediately after the Qualifying Money Transfer. They will receive their Tango Voucher code within a minute after the Qualifying Money Transfer. Eligible Participants will receive Western Union® app message and the Voucher code will be present in the app notification center.
  8. The Voucher is not redeemable for cash, and the Eligible Participant(s) shall be responsible for any tax arising on redemption. Vouchers are provided by a third-party provider, subject to their respective terms and conditions as to product warranty. The third-party provider will be responsible for any matters arising from or in connection with the Voucher, services, and/or information they provide in relation to which the Promoter will have no liability whatsoever. Any enquiry or complaint regarding the Voucher, services, and/or information should be directed to such third-party provider. The Promoter will not be held liable to the quality and availability of the Voucher, services and information provided by the third-party provider, and excludes liability in connection with the Promotion once the Eligible Participant(s) enjoys any benefit relating to the Promotion of the full extent permitted by law. Terms and conditions of use of the Vouchers apply and are stipulated here: https://www.rewardsgenius.com/reward-link-terms-of-service/ For any other clarifications regarding the Vouchers and the usage, kindly contact Tango Customer Care on cs@tangocard.com.
  9. If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties or failures, unauthorized intervention or fraud, vandalism, power failure, natural disasters, acts of God, civil unrest, strikes, infection by computer virus, bugs, tampering, unauthorized intervention, fraud, or any other causes beyond the control of the Promoter, which corrupt or affect the administration, security, fairness or integrity or proper conduct of this Promotion, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any Eligible Participant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the Promotion, as appropriate to give effect so far as reasonably possible to the original intent of this Promotion.
  10. Subject to any applicable laws which cannot be excluded, the Promoter and its related corporate bodies and agents associated with this Promotion shall not be liable for any loss, damage or injury suffered or sustained by anyone (including, but limited to, direct or indirect loss, consequential loss or loss arising from negligence) arising directly or indirectly or in connection with this Promoter or any prize provided as part of this Promotion.
  11. For any further clarification and complaints, you can reach out to you our customer service center at:
  • For Singapore customers only – 6336 2000
  • For customers calling from outside Singapore, please use international dial +65 6336 2000
  1. The Promoter collects personal information (“PI”) in order to conduct the Promotion and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to regulatory authorities. Entry is conditional on providing this PI. The Promoter will also use and handle PI as set out in its Privacy Statement, which can be viewed at https://www.westernunion.com/content/wucom/global/en/privacy-statement.html The Privacy Statement also contains information about how Eligible Participants may opt out, access, update or correct their PI, and how Eligible Participants may complain about a breach of their privacy or any other applicable law and how those complaints will be dealt with. A request to access, update or correct any PI should be directed to the Promoter.
  2. To the extent that there is any inconsistency between these terms and conditions and other marketing materials or collateral produced in relation to this Promotion, these terms and conditions will prevail.

 

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