Send money in person at an agent location

When you’d prefer to handle your money transfer in person, we’re nearby to help. We have more than 1,500 agent locations1 in Portugal. Our friendly and knowledgeable agents can make your money transfer happen with ease.

Simple steps for sending money in person


Find an agent location

Search for a nearby agent location on or via our app.


Set up your money transfer

At the counter, provide your receiver’s details and payment information or fill in the ‘Send Money’ form.


Pay in cash

Give the agent the completed form and the money amount you want to send, plus transfer fees2, in cash.


Your money is on its way

Remember to save your receipt and to share the tracking number (MTCN) with your receiver.

Money in minutes3

Simply transfer money to an agent location and your receiver can collect the cash in minutes3.

Frequently Asked Questions about sending money in person

How can I find a Western Union agent location in Portugal?

You can easily find Western Union agent locations in Portugal online by clicking here. You can even set up your money transfer on the Western Union® app and pay in cash at a location near you!

How do I send money with the Money in Minutes3 service?
  1. Search for an agent location near you.
  2. Complete the Send Money section of the form.
  3. Give the agent the completed form with the applicable funds (including the transfer fee2) in cash.
  4. Save your receipt and share the tracking number (MTCN) with your receiver for pickup.
How can I find out if my money transfer has been received?

Any time after the money has been sent, you can check your money transfer status online. All you need is your name and the tracking number (MTCN) printed on your receipt.

Still have questions about sending money in person?

Contact our Customer Care team or visit our FAQ page for more information.

Money transfers at your fingertips

Start a money transfer and pay at an agent location.

Track your money transfer in real time.

Find agent locations near you.

Download the app

Rating as of June 1, 2022.


1 Agent location count valid as of 31 December 2021.

2 Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees, foreign exchange rates and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice.

3 Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory issues, identification requirements, Agent location hours, differences in time zones, or selection of delayed options. Additional Restrictions may apply. See terms for details.