Contact Us

Contact us by phone
If you have questions about online transactions:
- In Portugal, call 00800 264 38750.
- Outside of Portugal, call +32 2 639 7101.
Portuguese: Daily, 9:00am – 10:00pm EET
English: Daily, 9:00am – 12:00am EET
Contact us by Mail
Western Union Processing Portugal
Lithuania UAB
J. Balcikonio Str 7, Vilnius, Lithuania LT-08247

If there is something wrong with your transfer, you can:

Contact us at 00800 264 38750.
Chat with us.

The Online Dispute Resolution (ODR) offers a simple, efficient, fast, low-cost, and out of-court solution to disputes related to online transfers. For more information go to: https://ec.europa.eu/consumers/odr/.