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Contact Us

If there is something wrong with your transfer, you can:

Contact us at 00800 264 38750.
Send an email to our Customer Care at portugal.customer@westernunion.pt.
Complete the form below.

The Online Dispute Resolution (ODR) offers a simple, efficient, fast, low-cost, and out of-court solution to disputes related to online transfers. For more information go to: http://ec.europa.eu/consumers/odr/.

You can contact our data protection officer by email at wuprivacy@westernunion.com. Exercise your right to Data Subject Access here.

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Contact us by phone

If you have questions about online transactions:

In Portugal, call 00800 264 38750
Outside of Portugal, call +32 2 639 7101

Portuguese: Daily, 9:00am – 10:00pm EET

English: Daily, 9:00am – 12:00am EET

Contact us by Mail

Western Union Processing Portugal
Lithuania UAB
J. Balcikonio Str 3, Vilnius, Lithuania LT-08247

Corporate Headquarters
7001 E. Belleview
Denver, CO 80237
USA
+1-720-332-1000

Media Relations
7001 E. Belleview
Denver, CO 80237
USA
+1-720-332-1000 ext.5

In Luxembourg, call 8004 0006 (available daily from 8:00 a.m. to 8:00 p.m.)