WESTERN UNION Malaysia Campaign

Malaysia Year End Promotion for App Customers

PROMOTION (“PROMOTION”) TERMS AND CONDITIONS

1. Details on how to enter the Promotion and information about the prizes are incorporated into these terms and conditions. By participating, entrants confirm their acceptance and agreement to be bound by these terms and conditions.

2. The Promoter of this Promotion is Western Union Payments (Malaysia) Sdn Bhd (“Promoter” or “Western Union”), Level 22.03 The Gardens North Tower, Mid Valley City, Lingkaran Syed Putra, 59200 Kuala Lumpur, Malaysia

3. Entry is open to residents in Malaysia aged 18 and above who satisfy the entry requirements outlined in clause 5 below (“Eligible Participants”). Employees (and their immediate families) of the Promoter, Western Union® Agents and Sub-agents, and service providers/marketing agencies associated with this Promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.

4. This Promotion commences at 12:00am (MYT) on 11th  November 2026 and ends at 11:59pm (MYT) on 31st December 2026 (“Promotion Period”). Entries received after 11:59pm (Malaysia Time) 31st December 2026 will not be accepted and will be deemed invalid.

5. Qualifying Transactions & Campaign Mechanism:

5.1 Eligible Participants new and existing Western Union customers who successfully send 2 (two) Western Union® Money Transfers of MYR 1600 or more through the Western Union App from Malaysia.

5.2 Each transfer must have a minimum principal amount of MYR1,600.

5.3 The first 1,600 eligible customers who meet all terms & conditions will receive one (1) MYR20 Shopee voucher.

5.4 Eligibility will be determined on a first-come, first-served basis, based on the completion time of the qualifying transactions and satisfaction of terms & conditions.

5.5 Each eligible customer is entitled to one (1) voucher only during the promotion period.

6. Promoter reserves the right to refuse/deny any entrant it feels does not meet the eligibility qualifications stated in these terms and conditions.

7. The prize(s) are not redeemable for cash, and the winner(s) shall be responsible for any tax arising for winning the prize.

8. Acceptance of any prize, benefit and/or offer provided by the Promoter will be deemed as consent by the Eligible Participant(s) to take part in any related publicity and using their name, likeness, image and/or voice for advertising and other promotional purposes without compensation, except as otherwise prohibited by any applicable law.

9. The prize(s) are provided by a third party and Promotor expressly disclaims any and all liability whatsoever for any and all matters arising from or in connection with the prizes, services, and/or information provided by the third party(s) to the fullest extent permitted by law. Any enquiry or complaint regarding the prizes, services, and/or information should be directed to the third party. The Promoter expressly disclaims any and all liability for prizes which do not meet winners’ expectations and to the quality and availability of the prizes, services and information provided by the third party, and excludes liability in connection with the Promotion once the winner(s) have collected the prizes to the fullest extent permitted by law.

10. If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties or failures, unauthorized intervention or fraud, vandalism, power failure, natural disasters, acts of God, civil unrest, strikes, infection by computer virus, bugs, tampering, unauthorized intervention, fraud, or any other causes beyond the control of the Promoter, which corrupt or affect the administration, security, fairness or integrity or proper conduct of this Promotion, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any Eligible Participant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the Promotion, as appropriate to give effect

11. Western Union collects personal information (“PI”) in order to conduct the Promotion and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to regulatory authorities. Entry is conditional on providing this PI. Western Union will also

12. Subject to and to the greatest extent permissible under any applicable laws , the Promoter and its related corporate bodies, and their respective directors, employees and agents, associated with this Promotion shall not be liable for any loss, damage or injury suffered or sustained by anyone (including, but not limited to, direct or indirect loss, consequential loss or loss arising from negligence) arising directly or indirectly out of or in connection with this Promotion or any prizes provided as part of this Promotion.

13. Prizes are provided by a third party provider, subject to its terms and conditions of use, in relation to which the Promoter will have no liability whatsoever.

14. This is a sweepstake for Western Union customers. It is not intended to, and should not influence, any decisions or actions for the benefit of Western Union. The promotion complies with all applicable antibribery and corruption laws and regulations.

15. To the extent that there is any inconsistency between these terms and conditions and other marketing materials or collateral produced in relation to this Promotion, these terms and conditions will prevail.

 

© 2026 Western Union Payments (Malaysia) Sdn Bhd. All Rights Reserved.