Frequently Asked Questions

Registration

 

Why should I register at Western Union's website?

Does it cost anything to register at Western Union's website?

Who can register with the Western Union website?

How many times can I register?

 

Why should I register at Western Union's website?

Registration is required for most services. After you register, sending a money transfer, payment can be done in minutes as your information will be pre-filled on the page. This saves you the time and trouble of typing it in each time you want to do a transaction.

 

Does it cost anything to register at Western Union's website?

Registration is free of charge.

 

Who can register with the Western Union website?

Anyone who satisfies the following conditions can use our international money transfer service.

  • Only Hong Kong nationals or residents can register for the www.westernunion.com service in Hong Kong.
  • Individuals must have acceptable ID documents.
  • Individuals must be of at least 18 years of age on the date of application.
  • Must accept the Terms and Conditions of using this service.
  • Must have a valid residential address in Hong Kong.
  • Must have a valid email address.
  • Must have a valid phone number.
  • Must have a valid Credit/Debit/ card issued in Hong Kong to fund the remittance online.

In certain cases, Western Union may refuse the registration.

 

How many times can I register?

Only one registration is possible with a valid identification document and an email address.

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