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Frequently Asked Questions

Western Union Agent Locations


What are Western Union® Agent locations?

Agent locations are places where you can transfer money using Western Union. Agent locations may be in supermarkets, grocery stores, check cashers, mailbox centers, drug stores, travel agencies, depots, and other retailers. In some countries, they may be in banks, travel agencies, post offices, airports, train, and bus stations, and currency exchange offices.


How can I find a nearby Western Union agent location?

Use this link to find an agent location near you.


How do I send money from an Agent location?

You'll need to provide a valid identification document, transaction details, and pay the agent the amount you want to send, plus fees, in cash.


Which transfer service is offered at Western Union agent locations?

Western Union agent locations offer the ability to send and receive money around the world using cash.


How much money can I send from an Agent location?

You’ll be able to send up to 567,000.00 CRC per transfer and up to 2,837,000.00 CRC in 30 days.